Are you bilingual and have customer service experience? Join Canada's leading and growing integrated multi-trade company now! You will be responsible for answering customer inquiries over the phone and communicating directly with technicians to ensure customer satisfaction. If you are proactive and looking for a company where you can grow, we need you! Apply now.
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We are looking for Bilingual Customer Experience Representative to work in Nepean. You’ll be responsible for providing excellent customer service to callers over the phone and via email! This office is a great space to work and we know you’ll love it here!
Please note that you This is an in office job.
Position: Bilingual Customer Service Experience Representative
Duration: contract (potential for permanence)
Location: Nepean, Ontario - In office with potential of hybrid after 3 months
Salary: $19.50 + 4% vacation pay
Schedule: Full-time - Day Shift - Monday to Friday 7:30 to 4:30pm
Afternoon Shift- Monday to Friday 12:30 to 9pm
Weekend shifts with 2 days off in the weekday
Paid Training: 4 - 6 Weeks , Monday to Friday.
Start Date : June 5th
Advantages
- Flexible Hours
- Team - Oriented Environment
- On- site Parking
- Opportunity to work within a great company
- Overtime premium pay after probationary period
Responsibilities
- Receive calls or emails on client inquires in both French and English
- Contact Clients on Emergency requests
- Provide sound advice and suggestions based on company policies
- Assist other departments as necessary
-
Qualifications
- Ability to Speak and Write in both French and English
- Great Communication skills in person and over the phone
- Being adaptable and organized
- Strong Problem Solving Skills
- Strong Customer Service Experience
Summary
Please apply by:
Visiting www.randstad.ca and apply through the posting
E-mail us at: arshdeep.dhillon@randstad.ca or callcentreottawa@randstad.ca and use "Customer Experience Rep " as the subject
Calling us at: 613.726.0220 ext 4 for Arsh
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you bilingual and have customer service experience? Join Canada's leading and growing integrated multi-trade company now! You will be responsible for answering customer inquiries over the phone and communicating directly with technicians to ensure customer satisfaction. If you are proactive and looking for a company where you can grow, we need you! Apply now.
We are looking for Bilingual Customer Experience Representative to work in Nepean. You’ll be responsible for providing excellent customer service to callers over the phone and via email! This office is a great space to work and we know you’ll love it here!
Please note that you This is an in office job.
Position: Bilingual Customer Service Experience Representative
Duration: contract (potential for permanence)
Location: Nepean, Ontario - In office with potential of hybrid after 3 months
Salary: $19.50 + 4% vacation pay
Schedule: Full-time - Day Shift - Monday to Friday 7:30 to 4:30pm
Afternoon Shift- Monday to Friday 12:30 to 9pm
Weekend shifts with 2 days off in the weekday
...
Paid Training: 4 - 6 Weeks , Monday to Friday.
Start Date : June 5th
Advantages
- Flexible Hours
- Team - Oriented Environment
- On- site Parking
- Opportunity to work within a great company
- Overtime premium pay after probationary period
Responsibilities
- Receive calls or emails on client inquires in both French and English
- Contact Clients on Emergency requests
- Provide sound advice and suggestions based on company policies
- Assist other departments as necessary
-
Qualifications
- Ability to Speak and Write in both French and English
- Great Communication skills in person and over the phone
- Being adaptable and organized
- Strong Problem Solving Skills
- Strong Customer Service Experience
Summary
Please apply by:
Visiting www.randstad.ca and apply through the posting
E-mail us at: arshdeep.dhillon@randstad.ca or callcentreottawa@randstad.ca and use "Customer Experience Rep " as the subject
Calling us at: 613.726.0220 ext 4 for Arsh
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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