bilingual customer service - insurance, Montreal

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
montreal, québec
sector
contact centre and customer care
job type
permanent
reference number
2201451STFEN
contact
randstad canada
apply now

job description

Are you looking for a job that's exactly the right fit for you? At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate. That's why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you. 

We are looking for Bilingual Customer Service Representatives in Montreal, Quebec to work with well-known and reputable company in the insurance industry.

Do you want to pursue a career in call centre? Are you interested in the insurance industry? Do you enjoy interacting with customers? Are you fully bilingual in English/French? Are you available for full time working hours?

If you answered "yes" to the above questions, then this opportunity is for you! All candidates are encouraged to apply! Regardless of your experience, we want to hear from you. 

This is your opportunity to work in a corporate environment and utilize your excellent bilingual customer service skills to assist customers with their benefits and insurance accounts.

Job title:
Bilingual Customer Service Representative (English/French)

Location:
Montreal, Quebec

Start Date:
Monday March 16th, 2020

Hours of Operation:
Monday - Friday (no weekends)
8:00 AM - 8:00 PM (full time, rotational shifts)

Salary: $38,500 
Hourly rate: $19.74 per hour 

Job Description:
- Call centre environment, taking inbound customer service inquiries regarding clients online insurance and benefits accounts, claims, company services and policies. 
- Provide knowledgeable assistance to clients over the phone and up sell additional company service- Provide first call resolution to clients.  
- Create a warm, and pleasant experience for clients
- Achieve quality service by assessing & responding to client needs


Advantages
- Great opportunity to start the new year with a reputable company in the insurance industry
- No weekends, Monday - Friday full time working hours
- Permanent opportunity with full benefits from Day 1. 
- Entry level opportunity - All welcome to apply
- Great work culture and work life balance- Fitness and wellness programs- Quarterly bonuses based on performance - 3 weeks vacation 


Qualifications
The successful applicant would have:
- Strong verbal and written English/French communication skills
- Previous Customer Service experience
- Ability to navigate web applications, computer/tech savvy- Ability to work in a face paced environment, be adaptable, and multitask. 
- Successful completion of criminal background check if hired (processed internally)

Here's how you can apply
1) Directly on www.randstad.ca
2) Email your resume to yasameen.aljanabi@randstad.ca with Subject line: Insurance CSR
3) Call our office at 9058146554, extension 1 and ask to speak to Yasameen

Yasameen,
Carrie

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.