BILINGUAL CUSTOMER SERVICE POSITIONS Montreal

FINANCE
INSURANCE
HELP DESK/TECH SUPPORT
MEDICAL EQUIPMENT
LOGISTICS
CUSTOMER EXPERIENCE
TRAVEL (GDS : Sabre, Amadeus or Galileo, TICO )

Minimum experience required
- Bilingual (ENGLISH and FRENCH)
- 3+ years of customer service or call center experience or a combination of both
- Excellent communication and organizational skills
- Able to work in a fast-paced environment
- Ability to navigate between different applications/tools
- Post-secondary education is an asset


Advantages
-CONTRACT AND CONTRACT TO PERMANECY ROLES
- HYBRID AND REMOTE OPPORTUNITIES
- COMPETITIVE PAY
- PROVIDED EQUIPMENT
- WORK FOR WELL-KNOWN ORGANIZATIONS


Responsibilities
- ANSWERING CALLS, EMAILS, FAX, LIVE CHAT
- UPDATING CLIENT FILES
- HANDLING INTERACTIONS FOR B2B AND B2C CUSTOMERS
- BILINGUALISM (ENGLISH AND FRENCH) HIGHLY DESIRED


Qualifications
DO YOU HAVE EXPERIENCE IN ANY OF THE FOLLOWING?

CALL CENTRE
ORDER PROCESSING
HIGH VOLUME CALLS
DATA ENTRY
SAP, SALESFORCE, CRM, TICKETING SYSTEMS, MS OFFICE
CUSTOMER SERVICE IN THE FINANCIAL INDUSTRY
MUTUAL FUNDS EXPERIENCE
TECH SUPPORT
CREDIT ANALYSIS
FRAUD
COLLECTIONS

Summary
IF YOU ARE INTERESTED PLEASE CONTACT WITH YOURE RESUME :

kamran.chaudhry@randstad.ca
jessica.yelozbek@randstad.ca
alisha.luu@randstad.ca


WITH THE SUBJECT LINE "MONTREAL VIRTUAL BILINGUAL JOB FAIR" TO BOOK YOUR PHONE SCREEN!

*Only qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.