bilingual customer service representative - benefits, Montreal

posted
contact
randstad canada
job type
temporary
apply now

job details

posted
location
montreal, québec
sector
contact centre and customer care
job type
temporary
reference number
2187889STFEN
contact
randstad canada
apply now

job description

Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for 4 customer service agents for their call center in downtown Montreal.

You will be responsible for:
- Answering calls from clients, resolving issues, and responding to inquiries related retirement plans
- Building and maintaining a professional relationship with all participants
- Navigating in different systems and providing clients with appropriate information as needed

Great for anyone looking for a short term contract before the end of summer!

Advantages
Location : Downtown Montreal (Square Victoria metro)
Schedule: Monday to Friday
6 week assignment
November 4, 2019 start date
rolling shifts from 8am to 8pm
Hours : 37.5 hours per week
Salary : 16.18$/h

When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.

Qualifications
- Bilingualism is mandatory (French and English) - Written and Spoken;
- Minimum 2 years of experience in a call center position ( In a bank);
- Excellent computer skills (Word, Excel, Outlook);
- Ability to navigate between multiple computer applications at the same time.

Qualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted.

Justin,
Erin,
Briyanka,
Andrade

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.