bilingual customer service representative (fr/en), Mississauga

randstad canada
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job details

mississauga, ontario
administrative support
job type
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randstad canada
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job description

Are you a bilingual (French/English) order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?

If the answer to any of the above is YES, we have the position for you!

We’re looking for a Bilingual (French/English) Customer Service/Order Management Rep for a well-established company, located in Mississauga. As a Bilingual Customer Service/Order Management Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s French-speaking clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a work-from-home opportunity; however, the successful candidate must be available to work in the company’s Mississauga office in the future.

This is a 6-month assignment with a possibility to become permanent, starting the week of October 12th, ideally.

What’s in it for YOU as a Bilingual Customer Service/Order Management Rep:

-Monday to Friday schedule – no weekends!
-Competitive salary: $21/hr - 23/hr
-Conveniently located in Mississauga
-Temporary to permanent opportunity
-Benefits offered at a discount through Randstad
-Work-from-home opportunity!

What YOU will be doing as a Bilingual Order Entry Clerk:

-Receiving French-language order requests by email and fax
-Enter orders into SAP software with high degree of accuracy
-Respond to customer requests quickly and efficiently
-Communicate with warehouse and billing staff to resolve order issues
-Support order management team members as needed

What YOU bring to the role:

- Fluency in French and English
- 3-5 years experience in a combination of Customer Service, Order Management and/or coordination
- Well-versed in SAP software
- Customer-focused with excellent problem-solving skills
- Superior written communication skills in both French and English
- Team player
- Proficiency in Word, Excel and Outlook is an asset

If you believe this is the right role for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to and

About Randstad:

Randstad oversees various temporary and permanent administrative roles such as Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.