Are you BILINGUAL and ready to take the next step in your Customer Service career?
Do you enjoy working in a team and challenging yourself to learn and grow?
Come play in the big leagues, become a BILINGUAL B2B Customer Service Specialist!
...
Our client, a major distributor of commercial equipment for construction is looking for a Bilingual Customer Service representative to join their their Inside Sales team in Pointe-Claire location.
The proposed salary is between $50,000 to $60,000. You will also enjoy good opportunities for career development. Don't wait, apply today!
Advantages
Competitive Salary: $50K to $60K / yr
Schedule: Mon to Fri 8 to 5 *onsite only*
2 weeks of vacation
Health insurance available after probation period
Retirement Savings program (after probation period)
Parking onsite
Centrally located in Pointe-Claire
Easy access by public transit
Responsibilities
- Receive telephone calls from customers and suppliers;
- Analyze customer requests (equipment, service, transportation, etc);
- Prepare bids in the ERP system including rentals;
- Prepares quotations in the ERP system, including rentals; forwards quotations to the customer along with all relevant documentation;
- Ensure that parts required for repairs are ordered and received in time to complete repairs within the
Ensure that parts required for repairs are ordered and received in time to complete the repairs within the specified time frame;
-Faire the follow-up of the file with the representative, the customer and the supplier;
- Receive customer orders and create the order or rental contract in the ERP system;
- Save all documents relevant to each file on the network;
- Place the purchase order with the supplier (parts and equipment);
- Organize transportation between the supplier/customer and the company and vice versa;
- Make sure that the rental returns are entered into the system and that the associated work orders are opened;
- Verification of parts and equipment invoices before sending them to the customer and generate invoices
from rental returns whether they are one time or monthly;
- Participates in departmental meetings and organizational practice improvements;
- Participate in departmental meetings and improve organizational practices; Involve in supplier problem cases, when necessary.
- Assists co-workers with extra workloads;
- Assists in maintaining the list of equipment and accessories for rental;
- Actively participates in the management of the accessories and pumps inventory and related statutes;
- Participates in the evaluation of rental fleet priorities based on demand;
Accountable for the quality of the rental service (complete process).
Qualifications
- You have 5 to 7 years of experience in customer service or inside sales
customer service or inside sales;
- You have experience in the field of pumps and pump systems
pumping systems;
- You are recognized for your organizational skills, your versatility
versatility, autonomy and sense of priorities;
- You are comfortable working with the Microsoft suite and an
integrated ERP system;
- You are able to work under pressure and manage several
several files at the same time;
- You are bilingual, both written and oral.
Summary
Are you looking for a customer service position in Pointe-Claire?
Do you enjoy interacting with the public?
Are you organized, resourceful and bilingual?
Apply for this Customer Service Representative position today.
I look forward to meeting you!
Click on "Apply Now" or send your resume to
robert.waguespack-notman@randstad.ca or
alicia.herrera@randstad.ca
You can call us at 514-332-4218
Or, join us via LinkedIn:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
https://www.linkedin.com/in/robert-waguespack-notman-17b936242/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you BILINGUAL and ready to take the next step in your Customer Service career?
Do you enjoy working in a team and challenging yourself to learn and grow?
Come play in the big leagues, become a BILINGUAL B2B Customer Service Specialist!
Our client, a major distributor of commercial equipment for construction is looking for a Bilingual Customer Service representative to join their their Inside Sales team in Pointe-Claire location.
The proposed salary is between $50,000 to $60,000. You will also enjoy good opportunities for career development. Don't wait, apply today!
Advantages
Competitive Salary: $50K to $60K / yr
Schedule: Mon to Fri 8 to 5 *onsite only*
2 weeks of vacation
Health insurance available after probation period
Retirement Savings program (after probation period)
Parking onsite
Centrally located in Pointe-Claire
Easy access by public transit
Responsibilities
- Receive telephone calls from customers and suppliers;
- Analyze customer requests (equipment, service, transportation, etc);
- Prepare bids in the ERP system including rentals;
...
- Prepares quotations in the ERP system, including rentals; forwards quotations to the customer along with all relevant documentation;
- Ensure that parts required for repairs are ordered and received in time to complete repairs within the
Ensure that parts required for repairs are ordered and received in time to complete the repairs within the specified time frame;
-Faire the follow-up of the file with the representative, the customer and the supplier;
- Receive customer orders and create the order or rental contract in the ERP system;
- Save all documents relevant to each file on the network;
- Place the purchase order with the supplier (parts and equipment);
- Organize transportation between the supplier/customer and the company and vice versa;
- Make sure that the rental returns are entered into the system and that the associated work orders are opened;
- Verification of parts and equipment invoices before sending them to the customer and generate invoices
from rental returns whether they are one time or monthly;
- Participates in departmental meetings and organizational practice improvements;
- Participate in departmental meetings and improve organizational practices; Involve in supplier problem cases, when necessary.
- Assists co-workers with extra workloads;
- Assists in maintaining the list of equipment and accessories for rental;
- Actively participates in the management of the accessories and pumps inventory and related statutes;
- Participates in the evaluation of rental fleet priorities based on demand;
Accountable for the quality of the rental service (complete process).
Qualifications
- You have 5 to 7 years of experience in customer service or inside sales
customer service or inside sales;
- You have experience in the field of pumps and pump systems
pumping systems;
- You are recognized for your organizational skills, your versatility
versatility, autonomy and sense of priorities;
- You are comfortable working with the Microsoft suite and an
integrated ERP system;
- You are able to work under pressure and manage several
several files at the same time;
- You are bilingual, both written and oral.
Summary
Are you looking for a customer service position in Pointe-Claire?
Do you enjoy interacting with the public?
Are you organized, resourceful and bilingual?
Apply for this Customer Service Representative position today.
I look forward to meeting you!
Click on "Apply Now" or send your resume to
robert.waguespack-notman@randstad.ca or
alicia.herrera@randstad.ca
You can call us at 514-332-4218
Or, join us via LinkedIn:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
https://www.linkedin.com/in/robert-waguespack-notman-17b936242/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
