Bilingual Customer Service Representative- REMOTE

Permanent position
Full-time

Remote anywhere in Canada

Hours of operation:
Mon- Fri 8 am- 4:30 pm EST and some holidays
Salary: $40k-$43k based on experience
Start date: ASAP


Advantages
Permanent position
Guaranteed full-time hours
Growth and development opportunities
Benefits and vacation time
Work for a reputable company

Responsibilities
Answering calls, fax email, or web inquiries
Processing orders accurately
Advising customers of stock, price, delivery date, order totals, and shipping dates
Maintain accurate customer accounts
Provide customer assistance with website where required
Trace shipments, process returns, advise customers of promotions
Transfer calls to other departments as required
Excellent customer service at every interaction

Qualifications
Spoken and written French and English
Excellent attention to detail
Accurate typing and speed
Experience in MS office
0-3 years of customer service experience
Ability to multi-task
Ability to problem solve
Experience with CRM applications is an asset

Summary
If you are interested apply today!

1. Apply online
2. Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Experience- Remote"

Looking forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.