bilingual customer service representative -saint john, Saint John

posted
contact
randstad canada
job type
contract
apply now

job details

posted
location
saint john, new brunswick
sector
administrative support
job type
contract
reference number
2230109STFEN
contact
randstad canada
apply now

job description

Our client, a leader in the Printing industry is looking for a Bilingual Customer Service Representative.

Responsibilities will include but are not limited to:

- Providing Remote Hardware, Software and Network Solutions to Internal and External Customers
- Proactively troubleshooting via Telephone, Video Conferencing and Web Chat
- When a Remote Solution is not possible, responsibilities will extend to diagnosing the issue, determining the Customer's warranty/contract and/or billing status prior to placing an onsite service call or escalating.

Advantages
$15.88 per hour
Saint John, NB
Full Time schedule with 12-month contract

Qualifications
- Bilingual (French and English)
- Tech savvy
- Effective communication and interpersonal skills
- Strong Team Player but able to work under minimal supervision
- Demonstrated Multitasking: Strong organization skills and ability to prioritize
- Good Problem Solving skills and creativity

Lindsay,
Sylvia,
Carlo,
Peggy

Phone Number:
416.861.9888
Fax Number:
416.861.8727
ADVANTAGES
$15.88 per hour
Saint John, NB
Full Time schedule with 12-month contract

RESPONSIBILITIES


QUALIFICATIONS
- Bilingual (French and English)
- Tech savvy
- Effective communication and interpersonal skills
- Strong Team Player but able to work under minimal supervision
- Demonstrated Multitasking: Strong organization skills and ability to prioritize
- Good Problem Solving skills and creativity