Are you a Bilingual Customer Service Representative looking for a career in the busy travel industry? Do you have your TICO or OPC license?
Our well-known client in the travel and vacation industry is looking for TICO/OPC certified Bilingual Customer Service Representatives to join their growing team on a permanent basis remotely anywhere in Canada
...
Why do you want this position?
Permanent position
Remote anywhere in Canada
Salary- $42k base plus shift premiums, sales incentives, and performance bonuses (can make additional $10k-$16k annually)
Rotational shift schedule:
Mon-Fri 8 am- 8 pm
Weekends 10 am- 10 pm
Benefits
Employee assistance program
Wellness program
Start dates available in February and March 2023
**Must be TICO/OPC certified OR willing to get it**
Advantages
Permanent position
Remote anywhere in Canada
Employee assistance program
Wellness program
Extended benefits
Life insurance
Incentives and bonuses!
Responsibilities
Provide exceptional customer service and build a client base
Providing travel support to customers and making outbound calls as required
Advising customers about travel dates, destinations, and accommodations by using expert product knowledge
Selling travel services (domestic/international), including air, hotel, rail, cruises, and car rentals
Follow-ups with existing client base
Staying on top of existing and upcoming trends unique to the travel industry
Qualifications
Bilingual in English AND French is mandatory
1-3 years of experience in customer service/sales preferably in a call centre
Previous experience working in the travel and tourism industry is a strong asset
Previous experience with AMADEUS, MS Office 365, and/or Client Linq
Must have a valid TICO or OPC certification or able to obtain TICO/OPS certification
Summary
If you are looking for a new challenge and are BILINGUAL in English and French, let's connect!
If you would like to learn more, apply now!
1) apply online
2) Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service -TICO"
Looking forward to hearing from you,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a Bilingual Customer Service Representative looking for a career in the busy travel industry? Do you have your TICO or OPC license?
Our well-known client in the travel and vacation industry is looking for TICO/OPC certified Bilingual Customer Service Representatives to join their growing team on a permanent basis remotely anywhere in Canada
Why do you want this position?
Permanent position
Remote anywhere in Canada
Salary- $42k base plus shift premiums, sales incentives, and performance bonuses (can make additional $10k-$16k annually)
Rotational shift schedule:
Mon-Fri 8 am- 8 pm
Weekends 10 am- 10 pm
Benefits
Employee assistance program
Wellness program
Start dates available in February and March 2023
**Must be TICO/OPC certified OR willing to get it**
Advantages
Permanent position
Remote anywhere in Canada
Employee assistance program
Wellness program
Extended benefits
Life insurance
Incentives and bonuses!
Responsibilities
Provide exceptional customer service and build a client base
Providing travel support to customers and making outbound calls as required
...
Advising customers about travel dates, destinations, and accommodations by using expert product knowledge
Selling travel services (domestic/international), including air, hotel, rail, cruises, and car rentals
Follow-ups with existing client base
Staying on top of existing and upcoming trends unique to the travel industry
Qualifications
Bilingual in English AND French is mandatory
1-3 years of experience in customer service/sales preferably in a call centre
Previous experience working in the travel and tourism industry is a strong asset
Previous experience with AMADEUS, MS Office 365, and/or Client Linq
Must have a valid TICO or OPC certification or able to obtain TICO/OPS certification
Summary
If you are looking for a new challenge and are BILINGUAL in English and French, let's connect!
If you would like to learn more, apply now!
1) apply online
2) Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service -TICO"
Looking forward to hearing from you,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
