bilingual customer service representative, Fredericton

randstad canada
job type
apply now

job details

fredericton, new brunswick
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

The next step in your career is calling. If you are bilingual in French & English and excel at communicating with customers in an open and welcoming way, we want to hear from you!

We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. Previous experience in a customer service job is an asset but not a requirement.

About this job
•Located in Fredericton, New Brunswick
•Full time hours, daytime shifts (between 8am to 6pm)
•Operating hours are Monday to Friday

What will the Bilingual Customer Service Representative role entail?
In this call centre job, you’ll be supporting customers (retailers) with their orders and answering their inquiries. The role is located in Fredericton, New Brunswick. Your primary role will be to interact with service dealers, business owners, and retailers.

Some of your responsibilities will include:
•Responding to customer inquiries via phone and email
•Answering customer questions about products and policies
•Processing orders for customers
•Providing professional support and ensuring customers have a fabulous experience
•Keeping up-to-date with product offerings and customer expectations
•Offering support to your team as needed

Fredericton location
Use your customer service skills in a professional environment
Long term opportunity
Monday to Friday
No weekend shifts - good work life balance
Core business hours - Day shift and no late hours
Small team size (close-knit and supportive group)
No sales - just customer support!
Start date: ASAP

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

Are you the right fit?
•Bilingual in French and English
•You have excellent communication skills (written and verbal)
•You’re a team player who thrives on a team
•You excel at multitasking and working in a fast-paced environment
•You know Microsoft’s suite of products well
•You’re a strong typist (50 WPM is preferred)

Do you think you’d be a good fit for this call centre job?
If you're interested in the Bilingual Customer Service Representative role in Fredericton, you can apply online at to be considered for the role.

We hope to hear from you soon.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.