bilingual customer service representative, Kitchener

randstad canada
job type
apply now

job details

kitchener, ontario
administrative support
job type
reference number
randstad canada
apply now

job description

Want to use your French communication skills in a professional setting? Do you have experience working within a financial institution and enjoy working in a customer focused setting? Are you looking to get your career started within a reputable company? If so, we have several opportunities open with our client for their Kitchener office.

We are currently recruiting for several Bilingual Customer Service Representatives in Kitchener where you can put your skills and passion to great use. In this role, you will assist plan members and plan sponsors with their insurance needs in a professional manner while handling sensitive issues to ensure customer satisfaction.

As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries related to Group Disability Claims.

If you're a dynamic individual with strong communication skills in French and English who is looking for new challenges in the Insurance industry, this would be a great opportunity for you!

Why you want this role:
- Work for a large insurance company
- Kitchener location
- $19.50/hour
- 12 month contract
- Strong potential for perm
- Hours: Shifts will rotate every week in a 7 week rotation - 8-4, 8-4, 830-430, 9-5, 930-530, 1030-630, 12-8
- Professional work environment
- Start date: September 16th, 2019

Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.

- Excellent communication skills in French/English is a must
- Strong customer service skills and experience in call centre is a must
- Strong keyboarding skills
- Able to work in a fast consistent work environment
- Strong problem solving skills

If you are interested in the Bilingual Financial Customer Service Representative role and would like to work in Kitchener, please apply online on We're always looking for individuals looking to develop their careers further.


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.