bilingual customer service representative, Milton

posted
contact
randstad canada
job type
temporary
salary
$ 22.00 - $ 25.00 per hour
apply now

job details

posted
location
milton, ontario
sector
administrative support
job type
temporary
salary
$ 22.00 - $ 25.00 per hour
reference number
2179367STFEN
contact
randstad canada
apply now

job description

Are you someone who can speak French and English fluently? Do you want to grow your career in Customer Service and Administration? Are you open to working in the city of Milton? Then we have the perfect job for you!

The role is for a customer service specialist. In this position, you will be responsible for handling a high volume of incoming calls and emails in a professional manner. You will assist customers with any questions they might have about their shipments or the product that is being offered. We are seeking individuals with strong communication and an ability to work well in a fast-paced environment.

Responsibilities
- Handling all incoming calls and emails on a daily basis dealing with clients and internal departments on a daily basis.
- Accurately handle customer requests and enter items into the internal software.
- Work with internal departments on a regular basis in order to ensure that information gets conveyed to all parties.
- Processing payments online and updating information for customers on their account.
- Manage reports and internal database as required
- Process claims for customers and administers refunds as required

Advantages
- Monday to Friday 8:30 AM – 5:00 PM
- Working for a well-known organization in the Pharmaceutical Industry
- Great team environment
- Long term contract opportunity with the chance to become permanent.
- Hourly rate of $22 - $25
- Easy access to the 401 in Milton

Qualifications
- Bilingual French and English is a requirement for this role
- Strong attention to detail and ability to work without direct supervision
- Ability to work well in a team environment
- Minimum of 2 years of experience working in a Bilingual Customer Service role in the past.
- Experience in the pharmaceutical industry would be an asset.

If this sounds like an opportunity that you are interested in then please apply directly online by sending your updated resume to Richard.goral@randstad.ca.

We look forward to hearing from you!

Thank you,

Charl,
Richard

Phone Number:
905.637.5366
Fax Number:
905.849.0585

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.