bilingual customer service representative, Mississauga

randstad canada
job type
$ 43,000 per year
apply now

job details

mississauga, ontario
contact centre and customer care
job type
$ 43,000 per year
reference number
randstad canada
apply now

job description

A growing company in the medical industry is looking for a hardworking Bilingual Customer Service Representative to join their Mississauga team immediately on a permanent basis.

If you are a recent graduate looking for a career in the medical industry that will offer you the opportunity to grow and develop, or a seasoned customer service professional looking for a new challenge – this could be just the opportunity for you.

This Bilingual Customer Service Representative position offers you the chance to be an integral team member of a group that focuses on providing top notch service to industry professionals who are looking to order medical devices and equipment.

Why you want the job:
- Competitive salary $43,000 annually
- Foot in the door of a growing company in the medical industry
- Learn to operate a variety of softwares and gain medical experience
- Great location in Meadowvale: free parking, close to transit and Go Train
- Stable business hours from Monday to Friday, WEEKENDS OFF!
- Permanent opportunity

What you'll be doing:
- Responding to a high volume of inbound calls and email inquiries from medical professionals in Canadian and USA markets
- Entering and processing orders with a high degree of accuracy and attention to detail
- Keeping records of orders, customer interaction and mail documents
- Troubleshooting products and answering product related questions
- Guide consumers on how to properly take their blood pressure
- Provide input to improve process, working instructions and procedures

Do you have the right qualifications?
- Minimum 1 year of customer service experience
- Experience in order management
- Must be fluently bilingual English/French
- Adaptable, poised and flexible
- High level of patience, empathy, and an excellent sense of initiative
- Proficient in MS Office

This bilingual customer service representative position is an excellent starting position that offers you more than just the opportunity to take calls from customers, it involves multitasking in a fast paced environment, being a product specialist and still using your excellent customer service skills! If this is something you are interested in, here’s how you can apply:

1. Apply online at
2. Send your resume to (Subject: BL inbound customer service)

Thank you for applying! We will review your application and connect shortly if you are a good fit.


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.