Bilingual Customer Service Representative

A well-known company in the medical industry located in Mississauga is looking for a Bilingual Customer Service Representative to join the team to cover a maternity leave on a contract basis.


Why do you want the job?

· Competitive pay $50-60k
· Equipment provided including laptop, additional screen, and Internet expenditure
· Work for a well-known company in the medical industry with strong North American presence
· Monday to Friday regular business hours (NO WEEKENDS) (9AM- 5:30PM)
- Maternity leave contract

Advantages
Long term contract opportunity
Equipment provided
Daytime hours
Gain great experience

Responsibilities
- Processing orders by telephone, fax, and email via the ORACLE database
- Provide customers with responses on the status of purchase orders, sales orders, returns, credits, and shipping
- Ensure customers' needs are met with a high degree of accuracy
- Responsible for total order management from beginning to end including processing orders, invoices, billing, returns, etc.


Qualifications
3-5 Years of customer service experience
Experience in an order processing environment is a must
Strong written and oral skills in both English and French
Ability to multi-task
Strong Attention to detail
Professional and courteous phone manners
Previous experience with Salesforce and Oracle is a strong asset

Summary
If you are interested and you are bilingual English AND French apply directly. or email a copy of your resume to luda.zadorovich@randstad.ca quoting "Bilingual Order Management- Mississauga"



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.