bilingual customer service representative, Montreal

randstad canada
job type
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job details

montreal, québec
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!

We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in their Montreal office.

As a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include:
• Completing verification tasks using standard verification processes
• Detecting unordinary and suspicious situations with employment and income verification
• Using multiple channels to connect with employers to verify employment and document findings
• Analysing and researching cases that require more in-depth review
• Performing document review and audits
• Performing various duties as needed

• Work for a well-known credit bureau
• Professional environment
• Start date: Sept 9, 2020
• Duration: 3 month contract
• Temp to perm
• Location: Montreal (Anjou area)
• Pay Rate: $23/hour
• Hours: 8:00am to 7:00pm

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

• Bilingual - French and English (both oral and written)
• Have more than 2+ years of experience of call centre experience
• Excellent communication skills
• Tech savvy
• Analytical and strong problem solving skills

If you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at Qualified candidates will be contacted ASAP.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.