bilingual customer service representative, Nepean

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
nepean, ontario
sector
contact centre and customer care
job type
permanent
reference number
2166821STFEN
contact
randstad canada
apply now

job description

Bilingual Customer Service Representative for the West End

Do you enjoy being on the phone?
Do you enjoy fast paced working environment?
Are you looking for that company where you want to grow with?

Well look no further we have an opportunity for you

Our client (Near Baseline) is seeking out a fluently bilingual customer service oriented professional to assist them in serving their customers.

Targeted Start date: As soon as possible, June 2019

Job Details:
Title: Order Clerk/ Client Care Professional
Location: Nepean
Status: 6 month contract with a possibility of extension
Hours: Monday-Friday 10:30am-7pm, every 2nd Saturday 9am-5pm
Salary: 16.00/hr

Advantages to You
Accessible by public transit or parking is available
Team oriented environment
No sales or any up selling required
Work for a reputable, stable company
Community atmosphere among colleagues
Business casual environment
Family owned, nationally recognized company
Focus is on service levels, NOT metrics!
Opportunity to work on inter-departmental projects


Job Description:

Take calls from customers who want to order from catalogue and the web
Answer emails from customers regarding products and services
Work with team members to find solutions
No sales required in this role
Perform clerical duties such as file organization, inventory counts etc.
You may be required to assist in the warehouse when order volume is extremely high

Qualifications Required:

Must be fluently bilingual in French and English (written and spoken)
Must have previous customer service experience (retail, hospitality, call Centre etc.)
Completion of post-secondary education is preferred
A clean criminal record
Possession of steel toed shoes/boots is a plus
Education or Experience in Woodworking or gardening is an Asset

Interested candidates may submit a copy of their resume to erin.bolton@randstad.ca or apply online at www.randstad.ca

Thank you so much for your interest in the position but only qualified candidates will be invited over for an interview.




Carine,
Erin,
Sebastien


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.