Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!
Randstad is looking for Bilingual Customer Service Representatives to work for a well-known retail furniture company in the North York area. This is a permanent, full time position, to find out more, read below.
...
Type: Permanent
Hours of Operation: Monday - Friday 9 am- 5 pm or 9:30-5:30pm (No evenings or weekends!)
Pay: $22.00/ hour
Location: North York
This is an in-office position
Benefits
Vacation + Sick Days
Great team culture
Employee discounts
Advantages
- 2 weeks vacation
- Great benefits package
- Employee discounts
- Growth opportunities
Responsibilities
- Managing incoming calls
- Identifiying and assessing customer needs to ensure satisfaction
- Answer product and service related inquiries
- Provide exceptional customer service at every interaction
- Handle customer complaints and provide the appropriate solutions
- Follow up with customers to ensure a resolution has been reached
- Meet customer service KPIs
Qualifications
- 2-3 years of customer service experience in retail or a call centre
- High school diploma
- Bilingual in English AND French both oral and written is mandatory
- Excellent problem solving skills
- Good negotiation and analytical skills
- Ability to work well in a team environment
Summary
If you are interested and would like to learn more, apply now!
1) Apply Online
2) Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service Representative - North York"
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!
Randstad is looking for Bilingual Customer Service Representatives to work for a well-known retail furniture company in the North York area. This is a permanent, full time position, to find out more, read below.
Type: Permanent
Hours of Operation: Monday - Friday 9 am- 5 pm or 9:30-5:30pm (No evenings or weekends!)
Pay: $22.00/ hour
Location: North York
This is an in-office position
Benefits
Vacation + Sick Days
Great team culture
Employee discounts
Advantages
- 2 weeks vacation
- Great benefits package
- Employee discounts
- Growth opportunities
Responsibilities
- Managing incoming calls
- Identifiying and assessing customer needs to ensure satisfaction
- Answer product and service related inquiries
- Provide exceptional customer service at every interaction
- Handle customer complaints and provide the appropriate solutions
- Follow up with customers to ensure a resolution has been reached
...
- Meet customer service KPIs
Qualifications
- 2-3 years of customer service experience in retail or a call centre
- High school diploma
- Bilingual in English AND French both oral and written is mandatory
- Excellent problem solving skills
- Good negotiation and analytical skills
- Ability to work well in a team environment
Summary
If you are interested and would like to learn more, apply now!
1) Apply Online
2) Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service Representative - North York"
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more