Are you looking for the next step in your Customer Service Career?
Do you want to work on major accounts?
Our client, an international distributor of industrial components, is looking for a Customer Service Representative to join their Ville Saint Laurent team.
...
This is a great opportunity for someone with great customer service skills that is looking to expand into major accounts or commercial sales support. Come join a team where you will be able to contribute and work autonomously to build business partnerships and maintain customer loyalty.
Want a stimulating job in Ville Saint Laurent? This is a hybrid job - the best of both worlds: onsite interaction and the convenience to work from home.
Look no further, apply today!
Advantages
Competitive Salary: $55K to $60K / yr
Schedule: Mon to Fri 8 to 5 *hybrid format - 2 days/week work from home*
2 weeks of vacation
Health insurance available
Retirement Savings Program
5 personal days
Parking on site
Centrally located in Ville Saint Laurent
Easy access by public transit
Responsibilities
• Primary communication link to customer.
• Analyze cost, quantity and other details on customer request
• Support account managers with customer quote requests
• Validate and react to performance ratings from customers
• Verifies inventory and notifies Purchasing when low stock
• Routes orders to departments for filling and follows up to ensure on-time shipping
• Informs shipping of packing or labeling requirements for customer shipments
• Initiates and provides all Return Goods Authorizations to customers
• Confers with internal stakeholders to provide proof of delivery requests from customers.
Qualifications
Bilingual communication: French and English
2-3 years of customer relations experience
Post-secondary studies preferred
Intermediate skill level in excel, word, and outlook.
Systems Pocket 21 knowledge is nice to have
Adjusting effectively to work through changes in tasks or environment
Building Customer Loyalty
Communication - Clearly conveying information and ideas
Actively participating as a member of a team to assist in the completion of goals
Taking prompt action to accomplish objectives; being proactive
Effectively managing one’s time and resources to ensure that work is completed efficiently
NEEDS VALID PASSPORT
Ability to write reports & business correspondence.
Ability to effectively present information and respond to questions
Ability to apply to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to deal with problems involving several concrete variables in standardized situations.
Summary
Are you looking for a customer service job in Ville Saint Laurent?
Do you enjoy interacting with people?
Are you organized, resourceful and bilingual?
Apply for this customer service position today!
I am looking forward to hearing from you!
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or
robert.waguespack-notman@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you looking for the next step in your Customer Service Career?
Do you want to work on major accounts?
Our client, an international distributor of industrial components, is looking for a Customer Service Representative to join their Ville Saint Laurent team.
This is a great opportunity for someone with great customer service skills that is looking to expand into major accounts or commercial sales support. Come join a team where you will be able to contribute and work autonomously to build business partnerships and maintain customer loyalty.
Want a stimulating job in Ville Saint Laurent? This is a hybrid job - the best of both worlds: onsite interaction and the convenience to work from home.
Look no further, apply today!
Advantages
Competitive Salary: $55K to $60K / yr
Schedule: Mon to Fri 8 to 5 *hybrid format - 2 days/week work from home*
2 weeks of vacation
Health insurance available
Retirement Savings Program
5 personal days
Parking on site
Centrally located in Ville Saint Laurent
Easy access by public transit
Responsibilities
• Primary communication link to customer.
...
• Analyze cost, quantity and other details on customer request
• Support account managers with customer quote requests
• Validate and react to performance ratings from customers
• Verifies inventory and notifies Purchasing when low stock
• Routes orders to departments for filling and follows up to ensure on-time shipping
• Informs shipping of packing or labeling requirements for customer shipments
• Initiates and provides all Return Goods Authorizations to customers
• Confers with internal stakeholders to provide proof of delivery requests from customers.
Qualifications
Bilingual communication: French and English
2-3 years of customer relations experience
Post-secondary studies preferred
Intermediate skill level in excel, word, and outlook.
Systems Pocket 21 knowledge is nice to have
Adjusting effectively to work through changes in tasks or environment
Building Customer Loyalty
Communication - Clearly conveying information and ideas
Actively participating as a member of a team to assist in the completion of goals
Taking prompt action to accomplish objectives; being proactive
Effectively managing one’s time and resources to ensure that work is completed efficiently
NEEDS VALID PASSPORT
Ability to write reports & business correspondence.
Ability to effectively present information and respond to questions
Ability to apply to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to deal with problems involving several concrete variables in standardized situations.
Summary
Are you looking for a customer service job in Ville Saint Laurent?
Do you enjoy interacting with people?
Are you organized, resourceful and bilingual?
Apply for this customer service position today!
I am looking forward to hearing from you!
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or
robert.waguespack-notman@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
