Looking for a career opportunity that offers stability, growth, and an exciting work environment? Look no further than our partner, a top-tier optics company located near Marché Central!
As a bilingual customer experience representative, you'll have the chance to make a real impact by providing top-notch service to our valued customers. From answering phone inquiries to managing orders through our cutting-edge Oracle system, you'll be at the forefront of our company's success.
...
Not only will you have the opportunity to hone your skills and develop your career, but you'll also receive a competitive salary of $20-$22 per hour, with the potential for extension after your one-year contract. And with a convenient 37.5-hour workweek from Monday to Friday, you'll have plenty of time to enjoy all that Ville Saint-Laurent has to offer.
So why wait? If you're looking for a fulfilling role with a company that values its employees and offers room for growth, apply now and join our team!
Advantages
As a bilingual customer experience representative, you'll receive extensive training to help you excel in your new role. And with on-site parking and a competitive salary of $22 per hour (paid weekly), you'll be well-equipped to succeed.
But that's not all. You'll also have the opportunity to work in a positive and motivating work environment, with clear paths for career advancement for those who show passion and potential. And with the possibility of contract extension, you'll have the chance to make a lasting impact on our company's success.
Don't miss out on this exciting opportunity - apply now and join our team today!
Responsibilities
As a customer experience representative, you'll play a crucial role in providing exceptional service to our valued customers. You'll be responsible for answering phone and email inquiries, processing orders with precision, and ensuring the completeness and accuracy of all data and records in our system. You'll collaborate closely with your team members to effectively address customer needs and ensure their satisfaction.
But that's not all. You'll also be responsible for performing quality control on received frames and matching them with appropriate production trays. You'll communicate regularly with customers to keep them informed of any changes to their orders or potential delays, obtain any missing information, and follow up on frames. And you'll have the opportunity to inform them of our latest promotions and sales programs, showcasing our commitment to quality and innovation.
Qualifications
The ideal candidate for this position must have excellent oral and written communication, great attention to detail, and the ability to work effectively in a team. Previous experience in customer service, sales, or order management is preferred.
The ability to solve customer problems with empathy and professionalism is a key element of this position.
Knowledge of the Oracle system is an asset.
Summary
If you are bilingual, have experience in a customer service role, and are ready to start in the first week of April 2023, do not hesitate to apply now to join our dynamic and passionate optical team.
Send us your updated CV with the subject line "Customer Experience Representative - Optics VSL" to:
alicia.garcia@randstad.ca
jessica.yelozbek@randstad.ca
kamran.chaudhry@randstad.ca
Nice to meet you,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Looking for a career opportunity that offers stability, growth, and an exciting work environment? Look no further than our partner, a top-tier optics company located near Marché Central!
As a bilingual customer experience representative, you'll have the chance to make a real impact by providing top-notch service to our valued customers. From answering phone inquiries to managing orders through our cutting-edge Oracle system, you'll be at the forefront of our company's success.
Not only will you have the opportunity to hone your skills and develop your career, but you'll also receive a competitive salary of $20-$22 per hour, with the potential for extension after your one-year contract. And with a convenient 37.5-hour workweek from Monday to Friday, you'll have plenty of time to enjoy all that Ville Saint-Laurent has to offer.
So why wait? If you're looking for a fulfilling role with a company that values its employees and offers room for growth, apply now and join our team!
Advantages
As a bilingual customer experience representative, you'll receive extensive training to help you excel in your new role. And with on-site parking and a competitive salary of $22 per hour (paid weekly), you'll be well-equipped to succeed.
...
But that's not all. You'll also have the opportunity to work in a positive and motivating work environment, with clear paths for career advancement for those who show passion and potential. And with the possibility of contract extension, you'll have the chance to make a lasting impact on our company's success.
Don't miss out on this exciting opportunity - apply now and join our team today!
Responsibilities
As a customer experience representative, you'll play a crucial role in providing exceptional service to our valued customers. You'll be responsible for answering phone and email inquiries, processing orders with precision, and ensuring the completeness and accuracy of all data and records in our system. You'll collaborate closely with your team members to effectively address customer needs and ensure their satisfaction.
But that's not all. You'll also be responsible for performing quality control on received frames and matching them with appropriate production trays. You'll communicate regularly with customers to keep them informed of any changes to their orders or potential delays, obtain any missing information, and follow up on frames. And you'll have the opportunity to inform them of our latest promotions and sales programs, showcasing our commitment to quality and innovation.
Qualifications
The ideal candidate for this position must have excellent oral and written communication, great attention to detail, and the ability to work effectively in a team. Previous experience in customer service, sales, or order management is preferred.
The ability to solve customer problems with empathy and professionalism is a key element of this position.
Knowledge of the Oracle system is an asset.
Summary
If you are bilingual, have experience in a customer service role, and are ready to start in the first week of April 2023, do not hesitate to apply now to join our dynamic and passionate optical team.
Send us your updated CV with the subject line "Customer Experience Representative - Optics VSL" to:
alicia.garcia@randstad.ca
jessica.yelozbek@randstad.ca
kamran.chaudhry@randstad.ca
Nice to meet you,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
