Are you bilingual and have customer service experience? Join a growing HVAC company now! You will be responsible for answering customer inquiries over the phone and communicating directly with technicians to ensure customer satisfaction. If you are proactive and looking for a company where you can grow, we need you! Apply now.
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Position: Bilingual Customer Service Representative
Duration: 1-year contract (potential for permanence)
Location: Ville Saint-Laurent
Salary: $25 - $30 hourly
Schedule: Full-time - Monday to Friday 7h30 - 16h00
#hiring #customerservicejob #bilingual #HVAC #jobopening #Montrealjobs
Advantages
- On-site parking
- Convenient location accessible by public transit
- Excellent schedule
- Opportunities for growth within the company
- Competitive salary
- Supportive and collaborative work environment
Responsibilities
- Manage customer requests for both scheduled and unscheduled services
- Match the customer's needs with the appropriate technician
- Ensure that work is completed to the customer's satisfaction and follow up as needed
- Build and maintain strong relationships with customers and subcontractors
- Prepare detailed execution plans for scheduled service visits
- Participate in end-of-term contract analysis meetings to evaluate customer satisfaction and identify areas for improvement.
Qualifications
- Fluent in English and French
- Strong communication and interpersonal skills
- Prior experience in customer service
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and customer relationship management software
- High school diploma or equivalent, post-secondary education is an asset.
Summary
Can you see yourself in this role? Want to join a dynamic team and a growth-oriented company?
Send us your updated resume with the subject line:
"Bilingual Customer Service Representative"
alicia.garcia@randstad.ca
alisha.luu@randstad.ca
karen.leiton@randstad.ca
jessica.yelozbek@randstad.ca
kamran.chaudhry@randstad.ca
cxmontrealtemp@randstad.ca
We look forward to receiving your resume
Only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you bilingual and have customer service experience? Join a growing HVAC company now! You will be responsible for answering customer inquiries over the phone and communicating directly with technicians to ensure customer satisfaction. If you are proactive and looking for a company where you can grow, we need you! Apply now.
Position: Bilingual Customer Service Representative
Duration: 1-year contract (potential for permanence)
Location: Ville Saint-Laurent
Salary: $25 - $30 hourly
Schedule: Full-time - Monday to Friday 7h30 - 16h00
#hiring #customerservicejob #bilingual #HVAC #jobopening #Montrealjobs
Advantages
- On-site parking
- Convenient location accessible by public transit
- Excellent schedule
- Opportunities for growth within the company
- Competitive salary
- Supportive and collaborative work environment
Responsibilities
- Manage customer requests for both scheduled and unscheduled services
- Match the customer's needs with the appropriate technician
- Ensure that work is completed to the customer's satisfaction and follow up as needed
...
- Build and maintain strong relationships with customers and subcontractors
- Prepare detailed execution plans for scheduled service visits
- Participate in end-of-term contract analysis meetings to evaluate customer satisfaction and identify areas for improvement.
Qualifications
- Fluent in English and French
- Strong communication and interpersonal skills
- Prior experience in customer service
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and customer relationship management software
- High school diploma or equivalent, post-secondary education is an asset.
Summary
Can you see yourself in this role? Want to join a dynamic team and a growth-oriented company?
Send us your updated resume with the subject line:
"Bilingual Customer Service Representative"
alicia.garcia@randstad.ca
alisha.luu@randstad.ca
karen.leiton@randstad.ca
jessica.yelozbek@randstad.ca
kamran.chaudhry@randstad.ca
cxmontrealtemp@randstad.ca
We look forward to receiving your resume
Only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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