bilingual customer service representative, Toronto

randstad canada
job type
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job details

toronto, ontario
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

Do you have a passion for working with people and feel most satisfied when you’re helping others? Are you looking for a challenging but rewarding job that makes use of your ability to speak French and English fluently?

We have a great customer service job for you in North York!
As a bilingual customer service representative for a leading provider in benefits administration and cloud-based HR & Financial solutions, you’ll be dealing with customer inquiries on a daily basis and putting your top-notch customer service skills to good use!

As a bilingual customer service representative, you will be supporting customers with Benefits & HR Services. Some of your responsibilities as a bilingual customer service representative will include:
• Handling high volume of inbound calls from clients' employees
• Conducting outbound calls for follow up as required
• Answering the concerns and questions of employees, educating them, and solving complex
issues related to benefits, retirement plans, and other HR related services
• Processing transactions
• Accessing customer accounts and updating files in database

This bilingual customer service representative job is an excellent opportunity to get your foot in the door in a great customer service job with room to grow.
• Work from home to begin with
• 3 month contract starting September 17th, 2020
• Strong potential for extension or permanent hire
• Competitive salary of $20/hour
• Office is TTC accessible - North York location
• Close to shopping areas and great places to eat
• Excellent team dynamic and office atmosphere
• Guaranteed Monday to Friday schedule, no weekends!
• Shifts available between 8am to 7pm

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

Would you be a good bilingual customer service representative? We’re looking for bilingual speakers who enjoy working with people, as customer interactions will be a huge part of your job. We’re looking for bilingual customer service representatives who:

• Speak both French and English fluently
• Have experience in a call centre or customer service job
• Are computer and tech savvy
• Pay close attention to detail
• Work well on a team and with others

Do you think you have what it takes to be a great bilingual customer service representative? We want to hear from you! We look forward to reading your application.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.