bilingual customer service representative, Woodbridge

posted
contact
randstad canada
job type
permanent
salary
$ 46,000 - $ 48,000 per year
apply now

job details

posted
location
woodbridge, ontario
sector
contact centre and customer care
job type
permanent
salary
$ 46,000 - $ 48,000 per year
reference number
2174016STFEN
contact
randstad canada
apply now

job description

Are you passionate about customer service? Do you enjoy solving customers problems? Are you solution oriented? Are you good at dealing with conflict? Are you bilingual in French? Then we have the role for YOU!

Randstad is looking to for Bilingual Customer Service Representatives to work for a very well-known transportation company in their call center setting in Woodbrige.

This is a 12 month contract position with the potential of going permanent after 1 year. To find out more information, read below.

This is a full time position for a 12 month contract
Hours of Operation: Monday – Friday 8:30am – 4:30pm
Salary: 46k – 48k – based on experience
Location: Woodbrige Ontario (Steeles and Hwy 427)
Bilingual in French is mandatory

Job duties of a Bilingual Customer Service Representative are, but not limited to:
- Taking inbound calls from customers in live time
- Taking escalation calls from customers
- Providing solutions to customers account problems
- Deescalating situations and providing conflict resolutions
- Doing some offline work such as responding to emails and follow ups
- Providing top notch customer service


Advantages
- Full Time hours (Monday – Friday. No evenings or Weekends!)
- Competitive pay (46k-48k)
- Potential to go permanent (lots of internal growth)
- Working for a well-known transportation company
- Woodbrige Location (Steeles and hwy 427)
- TTC and highway accessible
- Company benefits upon being taken on permanently (medical, dental, vacation ect…)


Qualifications
- Call Center experience (Min 1-2 years)
- Customer Service experience
- Bilingual in French and English (Oral and Written)
- Escalations is an asset
- Team oriented
- Solution and conflict resolutions
- Strong communication skills

If this sounds like you or someone you know, apply today!
1) Apply Online
2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Woodbrige”
3) Call 905 896 1055 x 1 and ask to speak to Anastasia and mention “Bilingual Woodbrige”

All qualified candidates will be contacted.


Anastasia,
Natalie

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.