Bilingual Customer Service- Transportation

Are you a medical administrative professional looking for new challenges in a corporate environment? Do you want to put your medical terminology to good use? Interested in disability case administration?As a Bilingual Disability Administrator, you'll be able to provide administrative support to a cross-functional team and assist clients with their disability claims application. You'll be able to develop strong customer service and decision making skills when following up with members, claimants, and physicians to ensure all administrative aspects are managed effectively. ADVANTAGESWhy you want this role:- Work from home- Leading insurance company- Professional work environment- $15.00/hr- 12-month contract - a potential for extension or even perm- Start date: February 15th, 2021- Hours: 8am - 5pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs. .RESPONSIBILITIESAs a Disability Administrator, your day will involve: • Reviewing incoming short term disability claim applications• Following up with claimants for disability paperwork and outstanding information• Answering inquiries to application status over phone and email - maintaining contact with plan members and health care providers• Supporting Disability Case Managers by helping to complete application forms and submitting documents as needed• Other administrative duties as required QUALIFICATIONS- Minimum 2 years of administrative experience (ideally medical office experience)- Medical terminology knowledge- Demonstrated strength in attention to detail, particularly with numbers, spelling and grammar- Proficiency in MS Word, Excel and Lotus Notes - Excellent problem-solving and decision making skills - Analytical skills with a close attention to detail - Ability to work effectively in a team environment - Deadline drivenIf you're interested in the Disability Administrator, please apply online at www.randstad.ca. Qualified candidates will be contacted.SUMMARYIf you're interested in the Disability Administrator, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Customer Service Representative in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Customer Service Representative for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca!ADVANTAGES- Temporary to Permanent position- Thursday – Monday, off Tuesday- Wednesday- 8:00 am - 4:30 pm on weekends - 8:30 am - 5:00pm on weekdays - Hourly Pay: $20- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!RESPONSIBILITIES- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQUALIFICATIONS- 3-5+ years of experience working within a customer service position- Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSUMMARYHow to Apply? Apply online at Randstad.ca today!Heather,ChanelPhone Number:905.637.5366Fax Number:905.849.0585

We are currently recruiting for a Customer Service Administrator to work at one our clients in Cambridge for a contract role to start.If you enjoy taking incoming calls, servicing customer requests, data processing, coordinating shipping and working in a fast-paced environment this could be for you!ADVANTAGES- Core Hours (Monday - Friday 8am - 5pm)- Competitive wages (between $17-18/hr hourly)- This position is working in the office, onsite at the client - On-going position could lead to permanent for the right candidate- Local company that is well known- Weekly pay cheques- On a bus route- Eligible to purchase benefitsRESPONSIBILITIESIn this position some of the tasks could include but not limited to:- Handling incoming orders and providing the customer with information on specific products or services- Verify customer information is correct and up-to-date, communicate updates on logistics (shipments/ deliveries) and review orders for accuracy- Checking inventory level to make sure products are readily available- Handle customer inquiries/complaints, prepare contracts and invoices - Entering incoming orders in a timely fashion within their internal ERP System (AS400)QUALIFICATIONS- High-energy, multi-tasking, prioritizing and attention to detail are essential skills for this position- Order entry skills and excellent data entry/numerical accuracy are very important- Strong verbal and written communication with great interpersonal skills- Excellent time management skills, ability to prioritize and contribute to multiple projects simultaneously- Previous working experience from a distribution / warehouse/ manufacturing setting is idealSUMMARYIf you are interested in the Customer Service Administrator position and would like to be considered for this opportunity please following the directions below:How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519.772.0181 x3 and ask for Bobbie or Saudia or email once you have completed the registration at bobbie.whitley@randstad.ca or saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.