bilingual customer service - transportation, Oakville

posted
contact
randstad canada
job type
permanent
salary
$ 45,000 - $ 50,000 per year
apply now

job details

posted
location
oakville, ontario
sector
administrative support
job type
permanent
salary
$ 45,000 - $ 50,000 per year
reference number
2235433STFEN
contact
randstad canada
apply now

job description

Bilingual Customer Service

Attention all Bilingual Customer Service representatives! We are currently hiring for a permanent position in Oakville and would love to hear from you! We are ideally looking for someone who has experience working in the Transportation Industry. To be successful in this role, you will be responsible for ensuring that schedules get appointed and carried out by shippers and communicate information on delivery statuses with clients.

This role requires someone who is able to handle a fast paced environment and someone who effectively communicates through email and by phone.

Responsibilities
- Use the client platform to manage delivery schedules accordingly in the system and create efficiencies where possible.
- Review system errors and find appropriate solutions
- Communicate with customers and shippers the required information in both French and English.
- Setting appointments and scheduling all parties involved in order to ensure information in the system is up to date and relevant
- Work with a team to find solutions to problems that might arise
- Update client contact information in the system as required and keep a detailed log of changes
- Monitor shipments and make adjustments where necessary.

Advantages
- Annual salary of $45,000-$50,000
- Great team environment
- Some work from home options are available
- While in office, there is an employee games room that offers activities during lunch!
- Located in Oakville with easy access to the highway
- Monday to Friday, office hours

Qualifications
- Ability to communicate effectively in both French and English is required for this role
- Must be able to work well in a fast paced environment
- Ability to problem solve and reach out to other departments to find proper solutions for clients
- Effective be able to work in a team environment and independently
- Previous transportation experience is an asset

If you are interested in this position then we would love to hear from you! Please submit your resume to richard.goral@randstad.ca

Look forward to hearing from you!


Charl,
Richard

Phone Number:
905.637.5366
Fax Number:
905.849.0585
ADVANTAGES
- Annual salary of $45,000-$50,000
- Great team environment
- Some work from home options are available
- While in office, there is an employee games room that offers activities during lunch!
- Located in Oakville with easy access to the highway
- Monday to Friday, office hours

RESPONSIBILITIES


QUALIFICATIONS
- Ability to communicate effectively in both French and English is required for this role
- Must be able to work well in a fast paced environment
- Ability to problem solve and reach out to other departments to find proper solutions for clients
- Effective be able to work in a team environment and independently
- Previous transportation experience is an asset

If you are interested in this position then we would love to hear from you! Please submit your resume to richard.goral@randstad.ca

Look forward to hearing from you!