bilingual customer service, Mississauga

posted
contact
randstad canada
job type
permanent
salary
$ 60,000 - $ 65,000 per year
apply now

job details

posted
location
mississauga, ontario
sector
contact centre and customer care
job type
permanent
salary
$ 60,000 - $ 65,000 per year
reference number
2199020STFEN
contact
randstad canada
apply now

job description

Are you looking to expand your career in HVAC? Do you have a passion for customer service? Do you enjoy problem solving and troubleshooting? Are you Bilingual in French and English? Do you have a passion for engineering? Then we have the role for you!

Randstad is looking for a Bilingual Customer Support Representative to work for a well-known heating a ventilation company in their head office in the Mississauga area.

This is a permanent, full time opportunity with lots of room for career growth and development. To find out more, please read below.

Type: Permanent
Hours of operation: Monday – Friday 8:30am – 5:00pm (No evenings or Weekends!)
Salary: 60k – 65k + Bonus
Location: Mississauga (Britannia Rd & Kennedy Rd)
Vacation (2 weeks) + Care Days
Bonus
RRSP Matching
Free parking
TTC and Highway Accessible

Job duties of a Bilingual Customer Service Representative are, but not limited to:
- Taking inbound calls from customers (Contractors, developers, ect…)
- Troubleshooting issues over the phone with the HVAC systems
- Following the Standard Operating System when troubleshooting
- Ordering new parts when necessary
- Scheduling a technician to go out and resolve the issue on cite if cannot be solved over the phone
- Provide top notch customer service on every call


Advantages
- Permanent Opportunity
- Competitive salary! (60k – 65k)
- Standard hours of operation; Monday – Friday 8:30am – 5:00pm (NO WEEKENDS!)
- Mississauga location (Britannia & Kennedy)
- Free parking
- TTC and Highway Accessible
- Benefits and RRSP Matching
- Bonus structure
- Room for growth and development


Qualifications
- Bilingual in French and English is a MUST
- Engineering or HVAC experience is a MUST
- HVAC experience is a strong asset
- Call center experience/ Customer service experience is a must
- Electrical certificate is an asset
- Mechanical Engineering is an asset
- Good people skills

If this sounds like you, apply now!
1) Apply online
2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Support Mississauga”
3) Call 905 896 1055 x 1 and ask to speak to Anastasia

All qualified candidates will be contacted.


Anastasia,
Natalie

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.