bilingual customer service, Mississauga

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
mississauga, ontario
sector
contact centre and customer care
job type
permanent
reference number
2199574STFEN
contact
randstad canada
apply now

job description

Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem-solving and conflict resolution? Are you looking to kick start your career? Then we have the job for YOU!

Randstad is looking for a Bilingual Customer Service Representative to work for a well know Equipment Company in the Mississauga area in their call center.

This is a permanent, full-time position, with lots of room for growth located in the Mississauga area. This is not just a job, this is a career. To find out more, please read below.

Type of role: 12-month contract
Hours of Operation: Monday - Friday 9:00am – 6:00pm (NO WEEKENDS!)
Salary: 45k-50k (Competitive)
Location: Mississauga, ON (Britannia and Hurontario)
Free Parking
Room for career growth and development

Job duties of a Bilingual Customer Service Representative are, but not limited to:
- Taking inbound calls from clients in regards to damaged equipment
- Schedule and coordinate service calls
- Schedule and dispatch technicians
- Forecast/dispatch workload for 5 days out
- Make sure appointments are booked in a timely manner
- Follow up on any escalations
- Provide product knowledge to all clients
- Provide top-notch customer service


Advantages
- 12-month contract
- Full-Time hours (Monday – Friday, NO WEEKENDS)
- Competitive pay (45k-50k)
- Mississauga location
- TTC and Highway accessible
- Lots of room for career growth
- Good work-life balance


Qualifications
- Bilingual in French and English
- Min 1 year experience in a similar position
- Efficient with computer programs and Microsoft
- JDE or SAP experience an asset
- Call Center/ Customer service experience
- Dispatch is an asset
- Organization and time management

If this sounds like you, or someone you know, apply NOW!
1) Apple Online
2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Mississauga Bilingual Customer Service Dispatch”
3) Call 905 896 1055 x 1 and ask to speak to Anastasia

Looking forward to hearing from you


Anastasia,
Natalie

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.