Are you passionate about customer service? Do you have an interest in the textile industry?Are you fluent in English and French? Do you enjoy solving problems and providing exceptional customer service?If you answered yes, then this may be the opportunity you have been looking for!Position: Bilingual Customer Experience RepresentativePermanent positionFull-timeRemote anywhere in CanadaHours of operation: Mon- Fri 8 am- 4:30 pm EST and some holidaysSalary: $38k-$40k based on experience Start date: ASAPAdvantagesPermanent positionGuaranteed full-time hoursGrowth and development opportunitiesBenefits and vacation timeWork for a reputable companyResponsibilitiesAnswering calls, fax email, or web inquiriesProcessing orders accuratelyAdvising customers of stock, price, delivery date, order totals, and shipping datesMaintain accurate customer accountsProvide customer assistance with website where requiredTrace shipments, process returns, advise customers of promotionsTransfer calls to other departments as requiredExcellent customer service at every interactionQualificationsSpoken and written French and EnglishExcellent attention to detailAccurate typing and speedExperience in MS office 0-3 years of customer service experience Ability to multi-taskAbility to problem solveExperience with CRM applications is an assetSummaryIf you are interested apply today!1. Apply online2. Send a copy of your resume to firstname.lastname@example.org or email@example.com and mention "Bilingual Customer Experience- Remote"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to firstname.lastname@example.org to ensure their ability to fully participate in the interview process.