Bilingual Customer Service

Type: Temporary - 6 months. Potential to go permanent
Hours: Monday - Friday 8:30am - 6:00 pm
Location: Dixie Rd and Eglington Ave (Mississauga)
Hybrid: 1-3 days in ofifce
Pay: $20 - $23
Equipment provided
2 weeks training period

If taken on Perm:
Benefits + Vacation
RRSP matching
Free CAA membership

Advantages
- Full time hours
- No evenings or weekend
- Hybrid
- $20-$23/hour
- Equipment provided by client
- Work for a well known insurance company
- Potential to go permanent
- Full training provided

Responsibilities
- Handling inbound calls and email from brokers
- Assisting brokers with payments, and creating payment solutions
- Ensuring payments have gone through, verifying amount
- Provide information on billing policies, payment withdrawals, when payments are due, and payment plans
- Updating brokers banking and withdrawal process
- Dealing with any complaints or issues the brokers are having
- Providing top notch customer service

Qualifications
- Bilingual in French and English is a MUST
- Min 1 year of call center experience
- Finance or accounting experience is an asset
- Microsoft office experience
- Strong customer service skills


Summary
If you are interested and would like to learn more, apply now!
1) Apply online
2) Send an email to andrea.francis@randstad.ca and mention "Bilingual Insurance"

Looking forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.