Bilingual Customer Service

Type: Permanent
Hours: Monday - Friday 8am - 4:30pm
Location: Mississauga (Kennedy Rd & Courtneypark Dr E)
Salary: 55k
3 weeks vacation
Benefits
RSP matching
Hybrid (Mon & Wed in office)
Free parking
Highway and transit accessible

Advantages
- Full Time hours
- Permanent offer
- No evenings or weekends
- Competitive salary
- Hybrid, 2 days in office
- Room for career growth and development
- Work alongside sales team
- 3 weeks vacation to start

Responsibilities
- Taking inbound calls and tickets, assisting customers and consumers
- Receive, process, verify and confirm customer orders
- Provide product knowledge to customers, helping them find the best product for their needs
- Order products for customers with damaged items
- Track and trace orders, process returns and refunds
- Work alongside sales team to ensure clients are serviced correctly
- Provide top notch service on every call

Qualifications
- Bilingual in English and French is MANDATORY
- Customer service experience is a must
- Order management and order entry is an asset
- Attention to detail and organization
- Self motivated

Summary
If you are interested and would like to learn more, apply now!
1) Apply online
2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Bilingual Hardware"

Looking forward to hearing from you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.