Looking for an exciting opportunity to join a global leader in lab equipment manufacturing? We are seeking a highly motivated, dynamic, and charismatic team member to join our customer service team. As a bilingual (English and French) professional, you will be responsible for delivering exceptional service to our scientific customers across a variety of communication channels.
...
Salary: $21-$22
Schedule:
- Monday to Friday (no weekends)
- 8:00am to 4:30pm
- 100% Work from home/ Remote
Advantages
Here are the benefits of working with this company:
- Working in a globally known company
- Remote position
- Long term, temporary role
- equipment supplied
Responsibilities
You will be responsible for:
- Be able to understand the customers needs to provide them with a solution
- Identify the customers inquiry and direct ensure proper course of action
- Respond to any calls & emails
- Enter and process customer orders into an organization's order management system.
- Make changes, modifications or create files in data base
Qualifications
The qualifications needed for this position are:
- Fluency level bilingualism in English and French is a must ( oral and written)
- Min 1 -2 years customer service related experience.
- Degree in Science (Biology, Chemistry, Physics, or Engineering) - an asset
- Proven ability using the Internet and Microsoft Office: Outlook, Word, Excel, PowerPoint, with ability to learn other software as needed. Experience using an AS400 and/ or other Customer database Management system is a plus.
- Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
- Strong work ethic and an ability to excel within a rapidly changing and growing organization.
Summary
Remote Bilingual Customer Service and Order Management Representative
Salary: 21$- 22$ per hour
Schedule:
Monday to Friday
8:00am to 4:30pm
Work from home (Remote)
Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Remote Bilingual Customer Service and Order Management Representative/Lab" :
Alicia: alicia.garcia@randstad.ca
Jessica: jessica.yelozbek@randstad.ca
Kamran: kamran.chaudhry@randstad.ca
We look forward to receiving your resume
Only selected candidates will be contacted.
Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them! You can also follow us on Instagram: cxmontreal_randstad
We are here to help you seize this opportunity,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Looking for an exciting opportunity to join a global leader in lab equipment manufacturing? We are seeking a highly motivated, dynamic, and charismatic team member to join our customer service team. As a bilingual (English and French) professional, you will be responsible for delivering exceptional service to our scientific customers across a variety of communication channels.
Salary: $21-$22
Schedule:
- Monday to Friday (no weekends)
- 8:00am to 4:30pm
- 100% Work from home/ Remote
Advantages
Here are the benefits of working with this company:
- Working in a globally known company
- Remote position
- Long term, temporary role
- equipment supplied
Responsibilities
You will be responsible for:
- Be able to understand the customers needs to provide them with a solution
- Identify the customers inquiry and direct ensure proper course of action
- Respond to any calls & emails
- Enter and process customer orders into an organization's order management system.
- Make changes, modifications or create files in data base
Qualifications
The qualifications needed for this position are:
...
- Fluency level bilingualism in English and French is a must ( oral and written)
- Min 1 -2 years customer service related experience.
- Degree in Science (Biology, Chemistry, Physics, or Engineering) - an asset
- Proven ability using the Internet and Microsoft Office: Outlook, Word, Excel, PowerPoint, with ability to learn other software as needed. Experience using an AS400 and/ or other Customer database Management system is a plus.
- Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
- Strong work ethic and an ability to excel within a rapidly changing and growing organization.
Summary
Remote Bilingual Customer Service and Order Management Representative
Salary: 21$- 22$ per hour
Schedule:
Monday to Friday
8:00am to 4:30pm
Work from home (Remote)
Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Remote Bilingual Customer Service and Order Management Representative/Lab" :
Alicia: alicia.garcia@randstad.ca
Jessica: jessica.yelozbek@randstad.ca
Kamran: kamran.chaudhry@randstad.ca
We look forward to receiving your resume
Only selected candidates will be contacted.
Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them! You can also follow us on Instagram: cxmontreal_randstad
We are here to help you seize this opportunity,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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