Bilingual Dispatcher

As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details.

Office location: Mississauga (Matheson Rd and Renforth Dr) WFH position
Pay: $19.50/hr
Term: 3 months with the potential to extend

Hours of Operation:
Monday to Friday, 7am-8pm
Saturday 8am-6pm
Sunday 8am-4pm
*Please note this is a full-time position that requires open availability for a rotating schedule.*







Advantages
- Full time hours
- Competitive pay
- Work from home
- Equipment provided
- get your foot in the door with a great company
- build your career
- start date ASAP!

Responsibilities
- Receiving inbound calls from customers in English and French
- Accessing and updating account details for customers
- Scheduling and rescheduling appointments with field technicians
- Transferring phone calls to appropriate departments
- Answering general questions and inquiries

Qualifications
- Fluency in English and French required
- B2B customer experience preferred
- Security industry an asset
- Previous customer service experience
- Working knowledge of basic computer applications
- Willingness to learn and a positive attitude
- Team player who can work independently

Summary
Does this sound like the right opportunity for you? Here is how you can apply:
Send your resume to andrea.francis@randstad.ca

*Please note, this position is conditional upon a clear criminal background check.*

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.