Are you fully fluent in both French and English languages?Do you have superior customer service skills?Are you able to prioritize and manage your daily tasks with minimal supervision?We've got an amazing PERMANENT opportunity with a TOP employer in London, ON. Our client is looking to add a Bilingual French Collections Administrator to their team. Advantages- Permanent, direct hire with the organization- Competitive salary ($50,000-$55,000 annually based on experience)- Benefits eligible after probationary period- 3 weeks vacation to start- Hybrid work model - TOP Employer!- Potential for growth opportunitiesResponsibilitiesAs the Bilingual French Collections Administrator you will be responsible for:- Reporting to the Manager, Collections and Recovery Services Department and providing administrative support to the collections team- Following up and transcribing voicemails in order to distribute to the correct teams- Complete process serving intakes and assigning requests to a process service- Review information and incoming requests and send for approvals- Call reconciliations, gathering credit bureau information and following up as required- Manage communications, concerns and issues for Service Providers and vendors - Maintain data on various reports- Other duties as assignedQualifications- Demonstrated experience with secured/unsecured mortgages, legal remedies for consumer/commercial accounts/ Previous credit/lending or Collections experience an asset- Strong customer service background, or Call Centre experience a strong asset- Must be fully fluent in French and English (written and verbal)- Highly organized, self starter who is able to manage priorities with minimal supervision and manage time effectively- Proficiency with MS Office (specifically Excel)- Previous experience using Collect Link, Insolvency Link or CRM platforms an asset- Inquisitive with a drive to learn and grow within the organization - Required to successfully complete a background check processSummaryIf you are interested in the Bilingual French Collections Administrative role and would like to apply, please follow "how to apply" directions below:How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Saudia or Jennifer.3) You can also email: email@example.com AND firstname.lastname@example.orgOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to email@example.com to ensure their ability to fully participate in the interview process.