Bilingual French Collections Administrator

Are you looking to gain experience with a top 5 bank? Do you have excellent back office service skills? If so, this is a great opportunity for you!Our client is looking for a Service Availability Representative Bilingual for a 12 months contract in London. This position is working onsite.Pay rate: $23.50/hourRotational shifts: Monday to Friday 37.5hrs/weekHigh potential for contract extension, conversion to full time opportunity as well.Advantages●Gain experience working for a leading and globally recognized organization●Earn a competitive rate within the industry●Work full time hours on a 12 month assignment with potential for extension●Onsite training●Start date is ASAPResponsibilitiesAs a Service Availability Representative Bilingual, your duties will include but not be limited to:●Partnering with key stakeholders to schedule packaging and release new applications in a timely manner●Striving to improve the stability of production environment by partnering closely with key stakeholders on setting up things●Providing effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues●Ensuring timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution●Delivering effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities●Interacting with clients to provide quality service/solutions consistent with objectives and client requirements●Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity●Consulting with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area●Deploying base infrastructure components such as servers, operating systems and middleware for all environments●Responding to requests for information and assist project teams in evaluating alternate approaches●Providing Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing●Assessing and analyzing optimization opportunities to the operational environment to improve performance and/or resource utilization●Ensuring effective change management discipline is used●Identifying/implementing process improvements to enhance revenue, customer experience and/or reduce costs●Making effective use of the cost management processes in place in own unit●Continuously enhance knowledge/expertise in client services, applications, infrastructure, analytical tools and techniques ●Keeping current with industry and/or business trendsQualifications●Verbal and written communication skills, problem solving skills, customer service and interpersonal skills●Ability to work independently and manage one's time●Basic mentoring skills necessary to provide support and constructive performance feedback. SummaryInterested in the Service Availability Representative Bilingual role in London? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have previous experience with Credit and Collections in the construction or manufacturing sectors?Are you familiar with JDE software system?Do you enjoy interacting with clients and building relationships?If this sounds like you read on... we've got an amazing contract opportunity with a global, industry leading organization. Our client is looking to add a Collections Administrator to their team in London, ON.Advantages- Monday - Friday (NO WEEKENDS)- Great work-life balance. 8:00 am to 4:30 pm- Competitive hourly rate (based on experience)- Purchase benefits through Randstad's affiliate program- Hybrid work model (combination of onsite and remote after training period)- Contract to start, with the possibility of an extension or permanent hireResponsibilitiesAs the Collections Administrator you will be responsible for:- Reviewing contracts and agreements as they relate to assigned customer base, obtain all required documentation- Prepare invoices, reconcile billings, prepare payment releases, and ensure proper allocation of funds- Collection calls and communications as required, maintain accurate documentation of activities- Liaise with multiple departments regarding credit and collection issues- Provide customers with documentation as requested- Process credit applications for new and existing customers, obtaining approvals as needed- Provide back-up for processing and reconciling accounts receivable and remittances- Maintain company values, visions and goals throughout each interaction- Meet deadlines and objectives as set out by the organization- Other duties as assignedQualifications- 3+ years experience directly related to credit and collections within a service based industry (construction or manufacturing considered a strong asset)- Solid understanding of the credit and collections process- Excellent communication (written and verbal) with the ability to manage difficult conversations- Strong proficiency in MS Office, specifically excel- JDE experience a strong asset- Organized, excellent time management with the ability to adjust priorities as needed and achieve results- Team player with a great attitude- Bilingual French considered an assetSummaryIf you are interested in the Collections Administrator role and would like to apply, please follow "how to apply" directions below:How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Saudia or Jennifer.3) You can also email: saudia.yusuf@randstad.ca AND jennifer.bannon@randstad.ca Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have previous experience with Credit and Collections in the construction or manufacturing sectors?Are you familiar with JDE software system?Do you enjoy interacting with clients and building relationships?If this sounds like you read on... we've got an amazing contract opportunity with a global, industry leading organization. Our client is looking to add a Collections Administrator to their team in London, ON.Advantages- Monday - Friday (NO WEEKENDS)- Great work-life balance. 8:00 am to 4:30 pm- Competitive hourly rate (based on experience)- Purchase benefits through Randstad's affiliate program- Hybrid work model (combination of onsite and remote after training period)- Contract to start, with the possibility of an extension or permanent hireResponsibilitiesAs the Collections Administrator you will be responsible for:- Reviewing contracts and agreements as they relate to assigned customer base, obtain all required documentation- Prepare invoices, reconcile billings, prepare payment releases, and ensure proper allocation of funds- Collection calls and communications as required, maintain accurate documentation of activities- Liaise with multiple departments regarding credit and collection issues- Provide customers with documentation as requested- Process credit applications for new and existing customers, obtaining approvals as needed- Provide back-up for processing and reconciling accounts receivable and remittances- Maintain company values, visions and goals throughout each interaction- Meet deadlines and objectives as set out by the organization- Other duties as assignedQualifications- 3+ years experience directly related to credit and collections within a service based industry (construction or manufacturing considered a strong asset)- Solid understanding of the credit and collections process- Excellent communication (written and verbal) with the ability to manage difficult conversations- Strong proficiency in MS Office, specifically excel- JDE experience a strong asset- Organized, excellent time management with the ability to adjust priorities as needed and achieve results- Team player with a great attitude- Bilingual French considered an assetSummaryIf you are interested in the Collections Administrator role and would like to apply, please follow "how to apply" directions below:How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Saudia or Jennifer.3) You can also email: saudia.yusuf@randstad.ca AND jennifer.bannon@randstad.ca Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.