bilingual insurance customer service rep, Kingston

randstad canada
job type
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job details

kingston, ontario
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

Are you looking for a new career in a fast growing industry? One that promises growth and great opportunities? If so, look no further.

We have a need for a Bilingual Insurance Customer Service Representative that might be the perfect next challenge for you! You will work for a key company in the Insurance and Financial sector, helping customers and learning lots!

As a Bilingual Customer Service Rep, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who can stick to processes and has initiative to use the tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!

We are looking for fluently bilingual candidates that are motivated and that have refined customer service skills. This is a customer service level 2 position which requires finesse and strong communication on the road to delivering world class service to customers!

As a Bilingual Customer Service Rep, you will support relationships with your clients by responding in a timely and accurate manner to all daily demands. These might include things like:
- You will action all requests and calls submitted by clients
- You’ll conduct research and collaborate with experts in relevant matters. This might mean making recommendations or decisions about given situations
- You will enter and maintain the information in multiple Computer Systems
- You will carry out various administrative duties and data entry
- You will need to intake calls and document required information using in-house tools
- You will absolutely need to uphold client confidentiality

-You can earn a competitive salary
- This is a permanent position
- You’ll get 3 week vacation
- You’ll get paid training
- There’s comprehensive benefits that will be available to you
- You’ll get paid sick days

- At least three years of experience in customer service (in the insurance sector or financial services would be considered an asset)
- Experience in office administration, data entry, call centre or clerical work would be considered an asset as well.
- Banking experience is a strong asset
- Knowledge of MS Office Suite
- Must be fluent in both French and English

Apply today!

How? Call us at 613-688-5560 or email


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.