Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Are you able to work in a high volume, fast paced and high-risk environment? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montreal. This is hybrid role - in office with 1 day per week. There is a high possibility of contract extension and conversion to permanent opportunity.
...
Pay rate: $25/hr
Rotational Shifts: Monday to Friday, 8:00am-5:00pm
Advantages
•Gain experience within a top 5 bank
•Interacting with a variety of stakeholders
•Earn a competitive rate within the industry
•Long term contract
•Potential for contract extension and conversion
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Being responsible for information gathering, verification, processing and advice.
•Balancing accounts, processing transactions
•Providing sound advice and solutions by consistently utilizing established customer service framework
•Providing subject matter expertise for internal and external parties
•Working closely in a team environment to meet individual and team driven benchmarks and service level agreements
•Utilizing existing data entry skills to balance speed and accuracy
•Making well informed decisions to mitigate loss
•Providing actively improvement suggestions and communicate valued input during huddles and meetings
Qualifications
•Bilingual (English/French)
•Strong knowledge of Microsoft Office Suite products
•Strong attention to detail and problem-solving skills
•Typing skills/data entry
•Fast paced and high-volume environment
•Demonstrate excellent time management skills
•High school is required.
•STRONG IN admin skills
•Proven communication, interpersonal and keyboarding skills
•Thrive well under pressure and tight timelines
•Positive relationship management skills
•Community involvement and advocate for Reward and Recognition Program
Nice to have:
•Previous banking experience/ financial/accounting - very strong nice to have (understands terminology)
•Post-secondary/undergrad is preferred
•Previous work with SLAs/ able to meet SLAs and understands what this means
•Previous work in a call center - customer service, resourcefulness, good judgment
•Knowledge of administrative applications, CIF, OCT Tool, etc. is an asset
Summary
Interested in the Bilingual Operations Officer role in Montreal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Are you able to work in a high volume, fast paced and high-risk environment? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montreal. This is hybrid role - in office with 1 day per week. There is a high possibility of contract extension and conversion to permanent opportunity.
Pay rate: $25/hr
Rotational Shifts: Monday to Friday, 8:00am-5:00pm
Advantages
•Gain experience within a top 5 bank
•Interacting with a variety of stakeholders
•Earn a competitive rate within the industry
•Long term contract
•Potential for contract extension and conversion
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Being responsible for information gathering, verification, processing and advice.
•Balancing accounts, processing transactions
•Providing sound advice and solutions by consistently utilizing established customer service framework
•Providing subject matter expertise for internal and external parties
...
•Working closely in a team environment to meet individual and team driven benchmarks and service level agreements
•Utilizing existing data entry skills to balance speed and accuracy
•Making well informed decisions to mitigate loss
•Providing actively improvement suggestions and communicate valued input during huddles and meetings
Qualifications
•Bilingual (English/French)
•Strong knowledge of Microsoft Office Suite products
•Strong attention to detail and problem-solving skills
•Typing skills/data entry
•Fast paced and high-volume environment
•Demonstrate excellent time management skills
•High school is required.
•STRONG IN admin skills
•Proven communication, interpersonal and keyboarding skills
•Thrive well under pressure and tight timelines
•Positive relationship management skills
•Community involvement and advocate for Reward and Recognition Program
Nice to have:
•Previous banking experience/ financial/accounting - very strong nice to have (understands terminology)
•Post-secondary/undergrad is preferred
•Previous work with SLAs/ able to meet SLAs and understands what this means
•Previous work in a call center - customer service, resourcefulness, good judgment
•Knowledge of administrative applications, CIF, OCT Tool, etc. is an asset
Summary
Interested in the Bilingual Operations Officer role in Montreal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
