Are you a administrative/Customer service oriented person?
Do you enjoy working in a fast-paced environment?
Do you have previous experience working in a construction or manufacturing company?
We may have an exciting opportunity for you!
...
We are looking to staff for a bilingual service coordinator for a large construction company in Ottawa. This role will be performed from their two branches in the West and East end of Ottawa. The chosen talented candidate will be heading part of the Customer Service team and will be the point person for all Customer service concerns while dealing with all administrative and logistics of the branch. This role will be open until filled - with an immediate start date. Your hours will be from 7:30 AM– 4:30 PM – Mondays to Fridays (possibility of overtime if needed).
We have two roles available:
Nepean and Ottawa East
Advantages
-The salary is set between – 20 - 22/hr, based on experience
-Permanent Full-time opportunity
-No Weekend work
-Free Parking on site (bus accessible too)
Responsibilities
-Process customer orders, including custom orders, and price them accurately
-Co-ordinate all orders for timely and cost-efficient shipping
-Process financial transactions according to credit procedures
-Answer telephones and process/distribute incoming facsimiles
-Use the JDE system to process invoices and review/update receiving reports
-Submit purchase requisitions for branch stock
-Maintain customer-pricing books
-Prepare window and door quotes
-Assist in the warehouse when needed
-Assist with the preparation of company booths at trade shows and represent the company at such events
-Upsell existing accounts
-Provide overall support and after-sales service to customers
-Identify creative ways of retaining and growing customer accounts
-Training new employees and supporting the customer service team
-Dealing with escalated Customer service concerns and being the Subject Matter expert for the requirement
Qualifications
-Bilingual in English and French( for the Nepean role no bilingualism is needed)
-2+ years experience in the construction/manufacturing or similar industry
-2+ years experience in a customer service facing role
-Excellent organization and time management skills
-Experience with AR/AP's would be considered an asset
-Team Player - can work independently and in a team setting
**There are some physical demands required for this job. Some lifting between 10 - 25 lbs.**
Summary
Interested candidates must apply online or submit your resume to Lisa.haddow@randstad.ca and Emilie.butler@randtad.ca
Thank you so much for your interest but only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a administrative/Customer service oriented person?
Do you enjoy working in a fast-paced environment?
Do you have previous experience working in a construction or manufacturing company?
We may have an exciting opportunity for you!
We are looking to staff for a bilingual service coordinator for a large construction company in Ottawa. This role will be performed from their two branches in the West and East end of Ottawa. The chosen talented candidate will be heading part of the Customer Service team and will be the point person for all Customer service concerns while dealing with all administrative and logistics of the branch. This role will be open until filled - with an immediate start date. Your hours will be from 7:30 AM– 4:30 PM – Mondays to Fridays (possibility of overtime if needed).
We have two roles available:
Nepean and Ottawa East
Advantages
-The salary is set between – 20 - 22/hr, based on experience
-Permanent Full-time opportunity
-No Weekend work
-Free Parking on site (bus accessible too)
Responsibilities
-Process customer orders, including custom orders, and price them accurately
...
-Co-ordinate all orders for timely and cost-efficient shipping
-Process financial transactions according to credit procedures
-Answer telephones and process/distribute incoming facsimiles
-Use the JDE system to process invoices and review/update receiving reports
-Submit purchase requisitions for branch stock
-Maintain customer-pricing books
-Prepare window and door quotes
-Assist in the warehouse when needed
-Assist with the preparation of company booths at trade shows and represent the company at such events
-Upsell existing accounts
-Provide overall support and after-sales service to customers
-Identify creative ways of retaining and growing customer accounts
-Training new employees and supporting the customer service team
-Dealing with escalated Customer service concerns and being the Subject Matter expert for the requirement
Qualifications
-Bilingual in English and French( for the Nepean role no bilingualism is needed)
-2+ years experience in the construction/manufacturing or similar industry
-2+ years experience in a customer service facing role
-Excellent organization and time management skills
-Experience with AR/AP's would be considered an asset
-Team Player - can work independently and in a team setting
**There are some physical demands required for this job. Some lifting between 10 - 25 lbs.**
Summary
Interested candidates must apply online or submit your resume to Lisa.haddow@randstad.ca and Emilie.butler@randtad.ca
Thank you so much for your interest but only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
