bilingual services representative, Waterloo

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
waterloo, ontario
sector
administrative support
job type
permanent
reference number
2155703STFEN
contact
randstad canada
apply now

job description

Do you have exceptional French Customer Service skills?
Are you looking for a career where you can feel fulfilled and relied on?
Are you interested in working for one of Waterloo Regions top employers?

We are currently recruiting for 2+ Bilingual French Service Representatives to join a team on Jan 27th, 2020.
In this role you would be responsible for:
- Being the primary contact for escalations and data management process support for assigned school boards to ensure resolution of data issues impacting member records.
- Maintaining administration/mapping guides for assigned school boards.
- Providing training, guidance and problem resolution support for assigned school boards by being the first point of contact for problem resolution as it relates to their assigned boards.
- Identifying opportunities for improvements to processes and documentation that would provide a higher level of service to all impacted parties.
- Developing and maintaining excellent employer relations, building and maintaining strong relationships both internally and externally.

What's in it for you?
- Permanent hire with a top rated organization
- Monday-Friday with shift rotation between 8:00am - 7:30pm
- In-house training program
- Wellness program and on-site cafeteria
- Excellent benefits
- Starting salary between $46,000-$47000

What do you need to have?
- A minimum of one year experience in a customer service or call center position
- Experience in group or individual life and health insurance would be considered an asset
- A post-secondary diploma
- Intermediate knowledge of Microsoft Suite applications
- MUST be fully bilingual in French and English - both written and verbally

If you are interested in this Bilingual French Customer Service Representative role starting on Jan 27th, 2020 Please review below the many options on how to apply.

How to apply:
1) Respond directly to this job posting
2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519.772.0181 x3 and ask for Saudia or Bobbie
You can also email saudia.yusuf@randstad.ca or bobbie.whitley@randstad.ca

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.

Randstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.




Saudia,
Bobbie

Phone Number:
519.772.0181
Fax Number:
519.772.0186

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.