Do you have leadership in your blood?
Are you bilingual (French/English)?
Has attention to detail always been a strong trait you have?
Do you have experience with legal and or mortgages?
Do you want to take the next step in your career leading a team?
If this sounds like you, we have your future job in Moncton NB.
...
As a team lead for our title insurance officers (lead officer) you will accomplish the efficient processing of the Title Insurance Products by effectively assisting with the day-to-day operations of the department, planning, organizing and supervising the team in a consistent and economical manner, providing the highest quality customer service while following the prescribed procedures and turnaround times, and keeping within the company’s corporate values and culture.
Advantages
-Work for one of Top 50 Best Workplaces and one of the Best Workplaces in Canada for Women. Also one of Achievers 50 Most Engaged Workplaces™ in North America.
-Take the next step in your career leading a team
- Opportunity for growth
- Annual AIP (6%)
Responsibilities
•Provide superior customer service to our clients via portal, email and phone responding to all elevated inquiries within specified timeframes. Develop internal and external partnerships to enhance overall customer service experience.
•Read and understand search of title from multiple provinces and make necessary amendments to internal records consistently applying Underwriting Guidelines, as applicable, to all files.
•Manage complex situations and files with the Title Officers and Lender representative (lender, mortgage specialist etc.)
•Accountable to maintain up to date knowledge on all corporate and lender policies and procedures and ensure consistent application by Title Officers
•Assist in the development of training plans for new staff and ongoing cross training within the team
•Provide day-to-day balanced, constructive feedback to members of the department regarding their work
•Assist Manager developing initiatives designed to increase employee engagement, improve productivity and improve recruitment and retention experience.
•Assist Manager with building, motivating, and coaching to achieve productivity and customer experience goals
•Provide detailed feedback to the department manager for incorporation into the annual and probationary reviews of department employees
Qualifications
•Graduate of a law clerk/legal admin program would be an asset
•Three to four years mortgage related experience
•Three to four years’ experience working independently on real estate files from opening to close, including all aspects of funding
•Demonstrated ability to work under pressure and adeptly handle stressful situations
•Proven ability to problem solve and prioritize issues. Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
•Ability to exercise good judgment in protecting confidential information.
•Intermediate computer skills in MS Office and Outlook.
Summary
We are looking for a great attitude , professional appearance and someone eager to work!
apply here directly
send your resume to atlantic.staffing@randstad.ca , with the job title in the subject line
We have jobs in all of the Atlantic Provinces (New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador.) so don't hesitate to send your friends!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have leadership in your blood?
Are you bilingual (French/English)?
Has attention to detail always been a strong trait you have?
Do you have experience with legal and or mortgages?
Do you want to take the next step in your career leading a team?
If this sounds like you, we have your future job in Moncton NB.
As a team lead for our title insurance officers (lead officer) you will accomplish the efficient processing of the Title Insurance Products by effectively assisting with the day-to-day operations of the department, planning, organizing and supervising the team in a consistent and economical manner, providing the highest quality customer service while following the prescribed procedures and turnaround times, and keeping within the company’s corporate values and culture.
Advantages
-Work for one of Top 50 Best Workplaces and one of the Best Workplaces in Canada for Women. Also one of Achievers 50 Most Engaged Workplaces™ in North America.
-Take the next step in your career leading a team
- Opportunity for growth
- Annual AIP (6%)
Responsibilities
...
•Provide superior customer service to our clients via portal, email and phone responding to all elevated inquiries within specified timeframes. Develop internal and external partnerships to enhance overall customer service experience.
•Read and understand search of title from multiple provinces and make necessary amendments to internal records consistently applying Underwriting Guidelines, as applicable, to all files.
•Manage complex situations and files with the Title Officers and Lender representative (lender, mortgage specialist etc.)
•Accountable to maintain up to date knowledge on all corporate and lender policies and procedures and ensure consistent application by Title Officers
•Assist in the development of training plans for new staff and ongoing cross training within the team
•Provide day-to-day balanced, constructive feedback to members of the department regarding their work
•Assist Manager developing initiatives designed to increase employee engagement, improve productivity and improve recruitment and retention experience.
•Assist Manager with building, motivating, and coaching to achieve productivity and customer experience goals
•Provide detailed feedback to the department manager for incorporation into the annual and probationary reviews of department employees
Qualifications
•Graduate of a law clerk/legal admin program would be an asset
•Three to four years mortgage related experience
•Three to four years’ experience working independently on real estate files from opening to close, including all aspects of funding
•Demonstrated ability to work under pressure and adeptly handle stressful situations
•Proven ability to problem solve and prioritize issues. Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
•Ability to exercise good judgment in protecting confidential information.
•Intermediate computer skills in MS Office and Outlook.
Summary
We are looking for a great attitude , professional appearance and someone eager to work!
apply here directly
send your resume to atlantic.staffing@randstad.ca , with the job title in the subject line
We have jobs in all of the Atlantic Provinces (New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador.) so don't hesitate to send your friends!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
