bilingual technical support representative, Mississauga

posted
contact
randstad canada
job type
temporary
salary
$ 19.00 per hour
apply now

job details

posted
location
mississauga, ontario
sector
contact centre and customer care
job type
temporary
salary
$ 19.00 per hour
reference number
2177346STFEN
contact
randstad canada
apply now

job description

A leading security company in Mississauga is looking for a Bilingual (English/French) Technical Support Representative to join the growing team immediately on a contract basis.

If you are a bilingual candidate looking for a new challenge in a technical support role, have experience working in the security industry, and are team oriented and work well under minimal supervision, this position may be for you!

The Bilingual (English/French) Technical Support Representative position provides you with potential for a new career with room for growth.

Why do you want the job?
- Contract position starting immediately with strong possibility for extension
- Great location in Mississauga at Matheson Boulevard and Explorer Drive
- Highway and transit accessible
- Competitive pay rate $19.00 hourly
- Work for an industry leader
- Supportive and positive team environment
- Learning and development opportunities
- Regular business hours Monday to Friday 11:30 to 8:30 pm

Who are you?
- Must have previous experience working in a high volume call center
- Minimum 2 years experience within a technical support role
- Must be fully fluent in English and French
- Experience working in the security industry, and technical knowledge are considered strong assets
- Strong knowledge of PC based applications
- Self-motivated, detail oriented and highly developed organizational skills
- Able to work well under pressure in a fast-paced, self-directed multi-tasking environment

What will you be doing?
- First point of contact for technicians, assisting installation through troubleshooting systems setup
- Answering 100-200 inbound calls daily
- Commissioning new accounts and system upgrade of accounts
- Answering inquiries and following up with technicians
- Responding to emails

This Bilingual (English/French) Technical Support Representative position will build on your previous technological knowledge and strong interpersonal skills, and you will grow under positive leadership in a team-oriented environment!
If this opportunity is interesting to you, let's connect!

To apply:
1. Create a Randstad profile and apply online directly to the posting
2. Email resume directly to micaella.riche@randstad.ca or sara.guignion@randstad.ca


Sara,
Micaella

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.