Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Senior Analyst, Cyber Security Operations Center will be working in a fast paced and innovative environment for one of North America’s top airlines. The position requires information gathering, analytics aptitude and problem-solving skills. As a Senior Analyst you will be a key contributor for monitoring, and response activities and enhancing our threat detection capabilities. The Cyber Security Operations Centre is the first line of defense to protect Air Canada and our customers. The Senior Analyst, Cyber Security Operations Center will be reporting to the Manager IT & Cyber Operations. Key Functions Perform Digital Forensics, Incident Response (DFIR) and threat hunting activities using relevant actor TTP's and IOCsSupport detection and response technologies that continuously evolve with the changing cyber threat landscapeAct as an escalation point for tier 1 cyber security analysts responding to cyber security incidentsCreate, support, and maintain all pertinent documentation, which includes but is not limited to, root cause analysis, standard operating procedures, incident response plans, applicable standards for monitoring and security toolingParticipate in projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityManage, measure and report on key service-level metrics showcasing the effectiveness of the Cyber Security Operations programCreate, review and provide Threat Intelligence as it pertains to observed threats at Air Canada Develop and communicate operational security objectives; inspire, motivate and train team members to follow and achieve organizational security standardsWork with relevant stakeholders and collect information while investigating a potential cyber security threat to Air CanadaReview and analyze data from multiple internal and external stakeholdersCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsSupport and design use casesSupport Planning and monitoring processesBuild relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsMaintain up-to-date understanding of security threats, countermeasures, security tools and network technologiesAct as the subject matter expert on behalf of the Cyber Security Operations CentreQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role4-6 years of IT technology or operations experience in a large company Certification in Information Security (Security+, GCIA, OSCP or any other blue team training) practices and policiesExperience and knowledge of packet flow, TCP/UDP traffic, firewall technologies, IPS technologies, proxy technologies, WAF Technologies, mail filtering solutions, antivirus, EDR, Windows and *NIX operating systemsAvailability and Flexibility as shift work may be part of the requirement as this role is part of our 24/7 IT Operations.Knowledge of foundational systems security principles Ability to communicate effectively and to work collaboratively with all levels of the organization with superior verbal and written skillsSuperior customer service and client interfacing skillsAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Ability to focus on the accomplishment of the team’s and unit’s work; set challenging goals and meet or exceed goalsAbility to maintain a professional and assertive demeanor under challenging situations and possesses confidence to act on critical decisions.A passion for Service ImprovementAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsAbility to handle multiple tasks in a fast-paced environment.After hours on-call support for escalationsAbility to travel and work effectively with remote teamsWorking from home office if not located at core locationsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.