business analyst- level 2, Toronto

posted
contact
randstad canada
job type
temporary
apply now

job details

posted
location
toronto, ontario
sector
technologies
job type
temporary
reference number
2220531PROEN
contact
randstad canada
apply now

job description

Our public sector client requires a Business Analyst, for an exciting new project for a 6 months contract.

Rated Criteria

ITIL Knowledge
• Over 3 years working in and around ITIL processes.
• Has ITIL Foundation V3 Certificate
• Demonstrated understanding of ITSM processes: Incident, Problem,SRF, Change, Release, SACM, Capacity, Demand, Financial, etc)
• Experience with key Performance Indicators (KPI’s) and reporting on measures of success

ITSM Tools
• Demonstrated good working knowledge of ITSM tools
• Working knowledge of MS Office suite of products

Communications Skills
• Demonstrated experience communicating with clients and vendors.
• Ability to easily deal with issues and conflicts
• Strong verbal and written communication
• Experience leading meetings with stakeholders and clients

Previous OPS Experience
• An understanding of the OPS ITSM environment

Then, you're the person we're looking for. For immediate consideration, apply online today.
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.