business analyst- level 2, Toronto

randstad canada
job type
apply now

job details

toronto, ontario
job type
reference number
randstad canada
apply now

job description

Our public sector client requires a Business Analyst, for an exciting new project for a 6 months contract.

Rated Criteria

ITIL Knowledge
• Over 3 years working in and around ITIL processes.
• Has ITIL Foundation V3 Certificate
• Demonstrated understanding of ITSM processes: Incident, Problem,SRF, Change, Release, SACM, Capacity, Demand, Financial, etc)
• Experience with key Performance Indicators (KPI’s) and reporting on measures of success

ITSM Tools
• Demonstrated good working knowledge of ITSM tools
• Working knowledge of MS Office suite of products

Communications Skills
• Demonstrated experience communicating with clients and vendors.
• Ability to easily deal with issues and conflicts
• Strong verbal and written communication
• Experience leading meetings with stakeholders and clients

Previous OPS Experience
• An understanding of the OPS ITSM environment

Then, you're the person we're looking for. For immediate consideration, apply online today.
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.