call centre - nanaimo, Nanaimo

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
nanaimo, british columbia
sector
administrative support
job type
permanent
reference number
2184913STFEN
contact
randstad canada
apply now

job description

Do you enjoy interacting with people and providing them with excellent customer service? If so, we have a great opportunity for you with our clients’ call centre!

This opportunity is full - time and permanent. Shifts will be on a rotating schedule so flexibility between Monday to Sunday, 5.00am to 8.00pm is a must!

Other responsibilities will include:
• Providing world class customer service to our customers
• Responding to all inquiries in an efficient and effective manner
• Conduct follow up calls/emails to ensure order accuracy
• Maintain a high level of product knowledge
• Displaying excellent use of GMP (Good Manufacturing Practice)
• Process all new and existing orders to keep a high level of order management. Responsible for accurate entry and tracking of customer orders
• Build and maintain excellent customer relationships
• Liaise with internal departments to ensure accuracy and efficiency
• Support the outside sales team
• Identify sales opportunities and up-sell when appropriate
• Other administrative duties as needed


Advantages
• Great opportunity in the licensed cannabis industry
• Great team atmosphere and culture
• Permanent full-time opportunity in Nanaimo
• Excellent compensation package including competitive wage and benefits package
• Great location and easily transit accessible
• Immediate start date
• Training & development programs



Qualifications
• High School diploma required
• 3 years+ customer service experience required
• Knowledge of GMP is an asset
• Strong knowledge of Cannabis Regulations is an asset
• Excellent computer and administrative skills
• High attention to detail
• Great at building and maintaining relationships
• Work well as part of a team
• Excellent communication skills

If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to raj.sra@randstad.ca or kirk.spady@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.

Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!

Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.

We look forward to hearing from you!


Rajbans,
Sarah,
Ingrid,
Kirk

Phone Number:
250.383.1389
Fax Number:
250.360.1685

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.