CAN - IT - Bus Systems Analyst III

You will have an opportunity to work with a leading employer in the local market.
Potential for contract extension and conversion

Responsibilities
 Form a partnership and work with the client / business teams to deeply understand their
business. Collect, review, analyses, and manage business, user and system
requirements from client stakeholders to create clear, concise, and correct user stories.
 Bridge the gap between business and technology ensuring common understanding and
alignment of business / technology including functional (for business needs) and non-
functional requirements (quality attributes, scalability, interfaces, constraints, etc.)
 Convey business requirements and design concepts with models such as gap analysis,
use cases, prototypes, etc. as appropriate
 Create, refine, and maintain functional requirements/user stories/use cases and
associated deliverables – process flows, etc. in ServiceNow / JIRA to meet development
and stakeholder needs
 Manage and / or execute the UAT process by performing unit testing, and obtaining
business approvals on UAT for scheduled deployments.
 Contribute in a collaborative way to the team with information-sharing and cooperation.

Qualifications
 ITIL Certified
 Working/deep experience with ITIL
 Service Now BSA – 3 to 5 years
 Confluence/ Agile – 3 years
NICE TO HAVES
 ITSM – secondary skills
 Financial Industry experience

Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group

Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.