Are you a Case Coordinator Absence Management Solutions II looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider:
Case Coordinator Absence Management Solutions II
-Start: ASAP
-Estimated length: 12 Months
...
-Location: Open to candidates from all over Quebec and Ontario (near Qc border – Ottawa,
Hawkesbury, etc.)
- Remote work for now
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
• Case Triage (50-60%) - All incoming disability cases will be directed to the Case
Coordinator to determine level of complexity and assigning cases appropriately based
on established criteria.
• Non-Complex Case Management (30-40%) - All disability cases determined to be non-
complex, will be managed to resolution by the case coordinator, who must continually
evaluate whether the active cases remain non-complex or whether to transition the
case to a Case Manager.
• Focus will be on minimizing administrative delays and on reducing the duration of
employee work absences.
• Case Manager Administrative Tasks (10%)
• Complete specified administrative tasks on all cases (eg. Faxing, forms preparation,
employee follow-ups)
• Communication (Integrated into above accountabilities)
• Effectively communicate with employees and employers to determine all factors that
may influence case complexity, including diagnosis, duration of disability and the
presence of non-medical barriers.
• Service Delivery (Integrated into above accountabilities)
• Ensuring that all service delivery targets for the AMS products are met.
Qualifications
• Bilingual (French/English) required
• Good understanding of and experience with medical terminology and conditions -
• University degree in Occupational Health, Psychology, Kinesiology or any related
medical or rehabilitation field
• 1 to 2 years Healthcare background
• Strong decision making and analytical skills with a strong attention to detail - particularly
with numbers, spelling and grammar
• Excellent communication skills; ability to direct conversations and target specific issues
or lines of questioning
• Influencing and negotiation skills
• Strong customer service skills
• Ability to work effectively in a fast-paced, team environment
• Intermediate - PC skills including MS Word, Excel and Outlook
Nice to have:
• Completion of some related insurance industry courses would be an asset
• Previous Group Disability Claims experience an asset
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a Case Coordinator Absence Management Solutions II looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider:
Case Coordinator Absence Management Solutions II
-Start: ASAP
-Estimated length: 12 Months
-Location: Open to candidates from all over Quebec and Ontario (near Qc border – Ottawa,
Hawkesbury, etc.)
- Remote work for now
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
• Case Triage (50-60%) - All incoming disability cases will be directed to the Case
Coordinator to determine level of complexity and assigning cases appropriately based
on established criteria.
• Non-Complex Case Management (30-40%) - All disability cases determined to be non-
complex, will be managed to resolution by the case coordinator, who must continually
evaluate whether the active cases remain non-complex or whether to transition the
case to a Case Manager.
• Focus will be on minimizing administrative delays and on reducing the duration of
employee work absences.
...
• Case Manager Administrative Tasks (10%)
• Complete specified administrative tasks on all cases (eg. Faxing, forms preparation,
employee follow-ups)
• Communication (Integrated into above accountabilities)
• Effectively communicate with employees and employers to determine all factors that
may influence case complexity, including diagnosis, duration of disability and the
presence of non-medical barriers.
• Service Delivery (Integrated into above accountabilities)
• Ensuring that all service delivery targets for the AMS products are met.
Qualifications
• Bilingual (French/English) required
• Good understanding of and experience with medical terminology and conditions -
• University degree in Occupational Health, Psychology, Kinesiology or any related
medical or rehabilitation field
• 1 to 2 years Healthcare background
• Strong decision making and analytical skills with a strong attention to detail - particularly
with numbers, spelling and grammar
• Excellent communication skills; ability to direct conversations and target specific issues
or lines of questioning
• Influencing and negotiation skills
• Strong customer service skills
• Ability to work effectively in a fast-paced, team environment
• Intermediate - PC skills including MS Word, Excel and Outlook
Nice to have:
• Completion of some related insurance industry courses would be an asset
• Previous Group Disability Claims experience an asset
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
