You are successfully logged out of your my randstad account

You have successfully deleted your account

Claims Unit Manager-Physical Damage

job details

summary

    job details
    Get ready to drive your career forward. Life with our client is fast paced, performance-driven and rewarding. They value their Associates' career growth and ongoing professional development – and they regularly recognize their achievements and outstanding results.
    They are caring. They are leaders. They are innovators. They are collaborative.
    They work hard and play hard. They're about doing what's right and feeling good about it.

    Our client provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. They are an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. They cultivate a great working dynamic to help deliver what is best for associates, Brokers, and Customers.

    Position Details
    Reporting to the Manager, Claims the Supervisor, Claims Auto PD will oversee a team of adjusters on both personal and commercial policies.

    Advantages
    *Competitive total compensation and benefits package from day one
    *Annual shared success program based on performance
    *Annual merit increases based on performance
    *Registered Retirement Savings Plan with a matching contribution component (after 6 months)
    *3 weeks vacation and paid sick days
    *A top performing insurance company
    *Hybrid role
    *Discounts on travel
    *Travel Insurance
    *Wellness driven company


    Responsibilities
    What You Will Do

    *Lead, manage and develop claim associates to maximize full performance potential
    *Provide coaching on claims technical skills and strategic direction on claims handling
    *Ensure adherence to corporate reserving practices
    *Ensure equitable distribution of claims within the team
    *Conducts regular feedback discussions with associates regarding training needs, development plans, execution of plans, and performance results
    *Encourages continuous learning within the team
    *Creates and delivers performance reviews along with action plans to manage performance
    *Delivers exceptional customer service, internally and externally


    Qualifications
    Who You Are

    *Post-secondary education, or equivalent industry experience
    *A minimum of 3-5 years of claims handling experience; handling complex files
    *A minimum of 1 year of leadership experience
    *Relevant and progressive claims experience, inclusive of technical and coverage issues, management / resolution.
    *Relevant and progressively more responsible claims experience, inclusive of technical and coverage issues, management / resolution.
    *Working knowledge of the OAP 1 and Insurance Act and other legislation governing property and casualty insurance claims.
    *Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
    *Strong working knowledge of Microsoft Office Suite (MS Word, MS Excel, Outlook)
    *Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
    *Progressive experience in training / mentoring / coaching using a variety of approaches

    Summary
    Vaccination Policy
    Candidates will be expected to adhere to a mandatory vaccination policy and provide proof of full
    vaccination for employment.

    A criminal and credit check may be required as well as references.

    If this sounds like you, click APPLY today! Or email your recent resume to julie.roberts@randstad.ca or manisha.patel@randstad.ca with subject line "Unit Manager" and a brief synopsis of why you're interested.

    We thank you in advance for your application, however due to a large volume of applications, only shortlisted candidates will be contacted for interviews.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Get ready to drive your career forward. Life with our client is fast paced, performance-driven and rewarding. They value their Associates' career growth and ongoing professional development – and they regularly recognize their achievements and outstanding results.
    They are caring. They are leaders. They are innovators. They are collaborative.
    They work hard and play hard. They're about doing what's right and feeling good about it.

    Our client provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. They are an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. They cultivate a great working dynamic to help deliver what is best for associates, Brokers, and Customers.

    Position Details
    Reporting to the Manager, Claims the Supervisor, Claims Auto PD will oversee a team of adjusters on both personal and commercial policies.

    Advantages
    *Competitive total compensation and benefits package from day one
    *Annual shared success program based on performance
    *Annual merit increases based on performance
    *Registered Retirement Savings Plan with a matching contribution component (after 6 months)
    *3 weeks vacation and paid sick days
    *A top performing insurance company
    *Hybrid role
    *Discounts on travel
    *Travel Insurance
    *Wellness driven company


    Responsibilities
    What You Will Do

    *Lead, manage and develop claim associates to maximize full performance potential
    *Provide coaching on claims technical skills and strategic direction on claims handling
    *Ensure adherence to corporate reserving practices
    *Ensure equitable distribution of claims within the team
    *Conducts regular feedback discussions with associates regarding training needs, development plans, execution of plans, and performance results
    *Encourages continuous learning within the team
    *Creates and delivers performance reviews along with action plans to manage performance
    *Delivers exceptional customer service, internally and externally


    Qualifications
    Who You Are

    *Post-secondary education, or equivalent industry experience
    *A minimum of 3-5 years of claims handling experience; handling complex files
    *A minimum of 1 year of leadership experience
    *Relevant and progressive claims experience, inclusive of technical and coverage issues, management / resolution.
    *Relevant and progressively more responsible claims experience, inclusive of technical and coverage issues, management / resolution.
    *Working knowledge of the OAP 1 and Insurance Act and other legislation governing property and casualty insurance claims.
    *Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
    *Strong working knowledge of Microsoft Office Suite (MS Word, MS Excel, Outlook)
    *Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
    *Progressive experience in training / mentoring / coaching using a variety of approaches

    Summary
    Vaccination Policy
    Candidates will be expected to adhere to a mandatory vaccination policy and provide proof of full
    vaccination for employment.

    A criminal and credit check may be required as well as references.

    If this sounds like you, click APPLY today! Or email your recent resume to julie.roberts@randstad.ca or manisha.patel@randstad.ca with subject line "Unit Manager" and a brief synopsis of why you're interested.

    We thank you in advance for your application, however due to a large volume of applications, only shortlisted candidates will be contacted for interviews.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.