client experience professional - langley bc, Vancouver

randstad canada
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job details

vancouver, british columbia
administrative support
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randstad canada
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job description

Our client, Top 4 Accounting industry is looking for a Client Experience Professional to work a 13-month assignment in Langley office. The successful candidate will work 37.5 hours per week up to a rate of $22 per hour.

• Guest management: Greeting visitors and clients, and registering them in our national security log. Standing as guests arrive, offering to take coats, offering beverage service, and showing to meeting rooms or alerting hosting staff as needed
• Concierge services: Offering assistance with directions, calling cabs and other assistance to provide excellence in client experience.
• Access management: Preparing visitor identification lanyards to greet client groups and providing access card support to staff members.
•Room bookings: assist walk-up meeting room booking requests.
•Switchboard: direct incoming calls for Langley office and other BC offices.
•Courier support: preparing outgoing parcels and signing for incoming.
•Mail support: directing incoming mail and preparing outgoing mail.
•Finance support: Process invoices and pcard payments for Langley and other BC offices.
•Facilities support: working closely with other Client Experience Professional in office maintenance. Ordering, processing and troubleshooting supply orders for all BC offices.
•Other operational duties as they arise.

• Gain experience working for an industry-leading and globally recognized Accounting and Finance Firm
• Work full-time hours on 13-months contract with the possibility to an extension
• Earn up to $22 per hour

•2-3 years’ work experience in corporate reception, customer service, or hospitality environment.
•Diploma or certificate from an Administrative Assistant program considered an asset.
•First aid training considered an asset.
•Ability to communicate clearly and professionally with all levels of staff.
•Strong commitment to customer service and continuous improvement.
•Intermediate level knowledge of Microsoft Office and Adobe Acrobat software.
•Ability to quickly learn new software and tech, and share this knowledge with others.
•Ability to comprehend and apply company policies and procedures is critical.
•Ability to multi-task and displays a team spirit in being flexible with daily demands.
•Ability to organize workload with a high attention to detail.
•Ability to work occasional overtime.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.