Client support representative - REMOTE

Advantages
The benefits for this position are:

- Long term opportunity
- Full time daytime position, 8:30 to 5:00 (40h)
- 48k to 50k + bonus
- Group insurance (dental included)
- 2 weeks of vacation, 6 sick days, closed between Christmas and New Year's Day, 9 holidays (+4 floating)
- Great team spirit and strong collaboration

Responsibilities
What your day to day as a customer support representative will look like:

- Be the primary Client support for all divisions and keep a strong relation with the clients if related, mostly trough emails

- Multisite audit planners and associated multisite required documents

- Day to day maintenance and security of assigned Client files.

- Development of new assigned Client, files and contracts review and follow ups

- Direct support of assigned Client and satisfaction

- Conducted Reviews, support company initiatives related to the client

- Assist in Invoicing Clients (annual registration, pre-activity, re-bill expenses) and collections

Qualifications
What you need for this role:

- A strong spoken and written English and French
- 2 years minimum in customer service, b2b an asset
- High school diploma
- Quick learning skills with computers
- Be ready to work in a fast paced environment with a lot of constant communications!
- Be a positive, flexible and a go with the flow person

Summary
Interested in this position?

48k
permanent
full time
customer support representative

Don't wait any longer! Apply directly online or send us your resume to
elisabeth.parent@randstad.ca
veronique.blais@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.