We are looking for a highly motivated Collections Administrator to join a team in the Utility industry located in Vaughan.
Position: Collections Administrator
Location: Vaughan
Industry: Utility
Type: Permanent, full-time
Work from home? Yes! You have 1 day of your choosing to work from home each week!
...
Do you have strong customer service experience?
Are you a strong communicator and have great time management skills?
If you said yes to all the questions, this could be the one for you!
To apply, please send your resume to christina.bang@randstad.ca today!
Advantages
In this Collections Administrator role in Vaughan, you will have the following benefits:
- Permanent full-time opportunity, with great career advancement and professional development.
- Competitive pay range up to $45000 per year.
- Free parking available.
- 1 day work from home flexibility.
- Udemy - free online professional training to enhance your skills.
Responsibilities
In this Collections Administrator role in Vaughan, you will have the following responsibilities:
- Routinely monitor account activity and balances utilizing various systems and reports.
- Initiate contact with other companies to secure payment of outstanding invoices.
- Provide invoices and/or documentation as required to aid in the escalation of payment.
- Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.
- Receive inbound calls and email correspondence from customers.
- Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.
- Analyze account balance and status to recommend credit holds due to non-payment.
- Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.
- Provide timely follow-up on payment arrangements.
- Develop and maintain a positive customer relationship.
- Research and resolve dispute issues in a timely manner.
- Document the outcome of all customer communications.
- Perform account analysis in Excel in response to customer
Qualifications
In this Collections Administrator role in Vaughan, you will require the following:
- Minimum 1 year of customer service skills;
- Ability to work rotating shifts between the hours of 8am to 6pm.
- Strong attention to detail to ensure proper posting and clearing of outstanding items;
- Excellent interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner;
Summary
If this job is for you, please contact me at christina.bang@randstad.ca!
If you do not have the qualifications for this Collections Administrator role but you have a minimum of 6 months of experience in accounting and you are located in the Greater Toronto Area, please contact me as I may have another role suitable for you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are looking for a highly motivated Collections Administrator to join a team in the Utility industry located in Vaughan.
Position: Collections Administrator
Location: Vaughan
Industry: Utility
Type: Permanent, full-time
Work from home? Yes! You have 1 day of your choosing to work from home each week!
Do you have strong customer service experience?
Are you a strong communicator and have great time management skills?
If you said yes to all the questions, this could be the one for you!
To apply, please send your resume to christina.bang@randstad.ca today!
Advantages
In this Collections Administrator role in Vaughan, you will have the following benefits:
- Permanent full-time opportunity, with great career advancement and professional development.
- Competitive pay range up to $45000 per year.
- Free parking available.
- 1 day work from home flexibility.
- Udemy - free online professional training to enhance your skills.
Responsibilities
In this Collections Administrator role in Vaughan, you will have the following responsibilities:
- Routinely monitor account activity and balances utilizing various systems and reports.
...
- Initiate contact with other companies to secure payment of outstanding invoices.
- Provide invoices and/or documentation as required to aid in the escalation of payment.
- Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.
- Receive inbound calls and email correspondence from customers.
- Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.
- Analyze account balance and status to recommend credit holds due to non-payment.
- Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.
- Provide timely follow-up on payment arrangements.
- Develop and maintain a positive customer relationship.
- Research and resolve dispute issues in a timely manner.
- Document the outcome of all customer communications.
- Perform account analysis in Excel in response to customer
Qualifications
In this Collections Administrator role in Vaughan, you will require the following:
- Minimum 1 year of customer service skills;
- Ability to work rotating shifts between the hours of 8am to 6pm.
- Strong attention to detail to ensure proper posting and clearing of outstanding items;
- Excellent interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner;
Summary
If this job is for you, please contact me at christina.bang@randstad.ca!
If you do not have the qualifications for this Collections Administrator role but you have a minimum of 6 months of experience in accounting and you are located in the Greater Toronto Area, please contact me as I may have another role suitable for you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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