collections associate / customer service, Cambridge

randstad canada
job type
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job details

cambridge, ontario
finance and accounting
job type
reference number
randstad canada
apply now

job description

Do you consider yourself a 'go-getter' that has incredible drive and ambition?
Are you seeking a new position where you can thrive and grow in an organization?
Have working experience in Credit or Collections?
This permanent opportunity could be a great start for you .....

We are seeking a Collections Specialist to join one of Canada's fastest growing financial service industries located in Cambridge.

- To be successful as a Collections Specialist, you must demonstrate a genuine interest in your customers an ask questions to understand what is important to them and how best to resolve their past due accounts.
- You are able to present creative options to customers to support the overall debt recovery goals of the company
- Help resolve customer concerns, manage risk and resolve customer accounts

- Competitive Salary - depending on experience
- Day shift - Monday-Friday 8:30am-5:30pm
(occasional nights/weekends - needs to be flexible)
- Modern work facility, innovative work space
- Exciting atmosphere and great work culture
- Great Work-Life balance

- 3+ years of experience in interacting with clients, assessing and meeting customer needs, solving customer problems, experience in a retail and/or the financial services industry, Call Center or Collections experience an asset
- Experience leveraging customer relationships to resolve past due accounts with a high customer service focus
- Strong attention to detail, time management / organization skills
- Working knowledge and proficient with MS Office (Excel, Word and Outlook)

If you are interested in this position and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.

How to apply:
1) Respond directly to this job posting
2) Apply at and follow up with a phone call an hour afterward to 519.772.0181 and ask for Bobbie or Saudia.

You can also email or

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.

Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability

Randstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.


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Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.