collections clerk, Calgary

posted
contact
randstad canada
job type
permanent
salary
$ 40,000 - $ 45,000 per year
apply now

job details

posted
location
calgary, alberta
sector
administrative support
job type
permanent
salary
$ 40,000 - $ 45,000 per year
reference number
2189187STFEN
contact
randstad canada
apply now

job description

The Collections Clerk is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
Responsibilities

 Reviewing open accounts for collection efforts.
 Making outbound collection calls in a professional manner while keeping and improving customer relations.
 Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
 Collect customer payments in accordance with payment due dates.
 Identify issues attributing to account delinquency and discuss them with management.
 Review and monitor assigned accounts and all applicable collection reports.
 Provide timely follow-up on payment arrangements.
 Correspondence to customers to encourage payment of delinquent accounts.

Experience and Skills

 The ideal candidate for this position will have a minimum of 2 years of collections experience including interaction with a large customer base.
 Strong communication, problem solving and analytical skills required
 Ability to work independently and to adapt to a fast changing environment.
 Proficiency in Microsoft Office including Excel, Word and Access.
 Experience in a telecommunications environment is preferred but not required.
 Must have attention to detail with an eye for accuracy.
 Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.


Justin,
Alexandra

Phone Number:
403.229.4339
Fax Number:
403.229.9587

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.